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Reply Agent

Connect Reply Agent integrations

Fuse your customer communication channels by automating Reply Agent with Make to manage multi-platform messaging and shared CRM data. Connecting this inbox to our workflow automation tool allows you to instantly trigger smart visual flows, set custom contact fields, and apply client tags. Register on Make today to custom-build your omnichannel chat system.

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Verified

Reply Agent

This app is supported and maintained by the official vendor Reply Agent.

Triggers and actions

Developed, supported and maintained by community users.

Watch New Contacts
This module will be triggered whenever a new contact is added to your workspace.
Trigger
Add a Contact
Add a new contact
Action
Apply a Tag
Apply a tag to a contact. Tag will be created if it does not exist.
Action
Get a Contact
Fetches the contact detail by its id
Action
Make an API Call
Performs an arbitrary authorized API call.
Action
Remove a Tag
Remove a tag from a contact
Action
Send a Smart Flow
Triggers a Smart Flow for a contact.
Action
Set a Custom Field
Set custom field value of a contact.
Action
Unset a Custom Field
Unsets the value of a custom field.
Action
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Supercharge your workflows

Supercharge Your Business Workflows by Integrating Reply Agent with Make

Connect Reply Agent with Make to automate your workflows. Instantly sync your CRM, send real-time team alerts, and trigger e-commerce messages to boost your team's productivity and improve customer experience.

Automatic CRM Syncing

Instantly send leads and contact details captured by your Reply Agent bots straight to your CRM or Google Sheets.

E-commerce Triggered Messaging

Send automated chat follow-ups through Reply Agent whenever a customer abandons their cart or completes a purchase in your online store.

Real-Time Team Alerts

Notify your team on Slack or Microsoft Teams the moment a customer requests live agent support in Reply Agent.

Seamless Database Updates

Keep your customer profiles accurate by automatically syncing contact data changes between Reply Agent and your other business tools.

Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.