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Retell AI
Webhooks

Connect Retell AI and Webhooks integrations

Explore ready-made Retell AI and Webhooks templates and start automating in minutes.

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Create a custom workflow

Transform your voice conversations into automated action by connecting Retell AI and Webhooks through Make's no-code platform—instantly triggering real-time data transfers to your systems the moment calls complete or key conversation outcomes occur. Eliminate manual work, accelerate response times, and create continuous information flow across your entire operation with intelligent automation that turns every Retell AI conversation event into immediate, actionable insights.

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Retell AI
Trigger: Watch Call
Webhooks
Action: Select an action
1. Select a trigger

  • Trigger when a new call is created.

2. Select an action

  • Sends data to the specified device.

  • Creates a response to the webhook.

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Connect Webhooks and Retell AI through Make's innovative integration platform to power intelligent voice automation. Make empowers businesses to build sophisticated automated workflows where Webhooks acts as a trigger to initiate actions when specific conversational events occur, such as when a call is completed or when specific conversation outcomes are detected. These triggers from Webhooks then activate Retell AI as an action, enabling you to automatically send conversation data and AI-generated insights to other applications via HTTP requests in real-time. The platform's intuitive drag-and-drop interface allows you to design custom automation scenarios where Webhooks conversation events trigger Retell AI to transmit data to your existing systems, creating continuous information flow without writing a single line of code. By automating this trigger-action connection between Webhooks and Retell AI, you'll eliminate manual data entry, reduce response times, and ensure accurate information transfer across your entire operation.

Create a Phone Call
Create a new outbound phone call
Action
Create a Phone Number
Buys a new phone number and binds agents.
Action
Create Knowledge Base
Create a new outbound phone call
Action
Create Retell LLM
Create a new outbound phone call
Action
Custom action
Sends data to the specified device.
Action
Custom event
Triggers when the specified device sends data.
Trigger
Custom mailhook
Triggers when mailhook receives data.
Trigger
Custom webhook
Triggers when webhook receives data.
Trigger
Get a Call
Retrieves all call details.
Action
Load more

How to set up Retell AI and Webhooks in 5 easy steps

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Step 1

Get your API key from Retell AI

Sign in to your Retell AI account and navigate to the API keys section in the left sidebar. Click the Add button to create a new API key, give it a memorable name like 'Make Integration', and copy the generated key to a safe place since you won't be able to view it again later.

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Step 2

Open your Make scenario

Log in to your Make account and access the scenario where you want to add Retell AI functionality. This is your automation workspace where you'll build the connection between the two applications.

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Step 3

Add the Retell AI module

Inside your Make scenario, select and add a Retell AI module from the list of available apps. This module will serve as the bridge that allows Make to perform actions using your Retell AI account.

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Step 4

Create the connection in Make

When you add the Retell AI module, click on the 'Create a connection' button to open the connection form. Paste the API key you copied earlier from Retell AI into the API Key field provided.

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Step 5

Save and start automating

Click the Save button to finalize your connection between Make and Retell AI. Your connection is now established and ready to use, allowing you to incorporate Retell AI features into your automated workflows.

Powerful automation: Retell AI and Webhooks integration benefits

Discover how integrating Retell AI with Webhooks transforms your call management through real-time notifications, continuous data synchronization, and custom automation workflows that connect to any platform.

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Real-time call event notifications

Automatically trigger webhooks when Retell AI call events occur, enabling instant notifications to any external system or application.

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Continuous data synchronization

Connect Retell AI call data to any webhook-enabled platform, ensuring your CRM, analytics tools, or databases stay synchronized without manual intervention.

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Custom workflow automation

Build tailored automation workflows that respond to Retell AI call activities and push data to multiple endpoints simultaneously using webhooks.

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Better third-party integration

Bridge Retell AI with applications that lack native integrations by leveraging webhooks as a universal connector for unlimited possibilities.

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FAQs

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By integrating Retell AI with Webhooks on Make, you can automatically trigger actions in other applications based on call events, such as sending call transcripts to your CRM, notifying team members via Slack when important calls end, or updating databases with call outcomes in real-time. This eliminates manual data entry and ensures your entire tech stack stays synchronized with your call operations, saving hours of administrative work while reducing errors.

Make allows you to create powerful custom webhook connections between Retell AI and virtually any application. You can set up webhooks to capture call data from Retell AI and route it to hundreds of apps like Google Sheets, Salesforce, HubSpot, or custom APIs. For example, automatically create support tickets from customer calls, trigger follow-up email sequences based on call sentiment, or sync call analytics to your business intelligence tools—all without writing complex code.

No programming knowledge is required. Make provides an intuitive visual interface where you can connect Retell AI and Webhooks through drag-and-drop modules. The platform handles the technical complexity of webhook configurations, authentication, and data formatting for you. You simply select your trigger events in Retell AI, choose what data to capture, and define which actions should occur in your other applications—all through a user-friendly visual builder.

Make eliminates the need to build and maintain custom integrations for each tool you use. Instead of creating separate connections between Retell AI and each application, Make provides a centralized hub where one Retell AI webhook can trigger multiple actions across dozens of apps simultaneously. This approach is faster to set up, easier to modify as your needs change, more reliable with built-in error handling, and significantly more cost-effective than hiring developers to build custom integrations from scratch.