Connect Retently integrations
Analyze retail customer feedback by integrating Retently with Make to turn survey responses into direct loyalty improvements. Linking your CX data to our workflow automation tool lets you instantly trigger NPS, CSAT, or CES surveys and auto-tag responses based on customer sentiment. Create your free account today to start protecting your brand's revenue.
Retently
This app is supported and maintained by Make.
Triggers and actions
Developed, supported and maintained by community users.
Connect any app with
Retently
Popular Retently workflows
Connect Retently to your tech stack with Make. Automate NPS surveys, sync customer data, and optimize your workflows.
Create a HubSpot CRM note from a new Retently survey response
This template allows you to automatically create a HubSpot CRM note when a new Retently survey response is submitted.
Create a customer and send a survey in Retently from a fulfilled Shopify order
Every time a Shopify order is fulfilled, Make will automatically create a customer and send a survey in Retently.
Create a WooCommerce order note from a new Retently survey response
Using this template, Make will automatically create a WooCommerce order note from a new Retently survey response. A WooCommerce order ID is stored in the customer's profile as a tag. You can use this template to set it up. If there are more tags, Make will process the most recent one.
Automate Retently with Make to Power Your Customer Feedback
Connect Retently to Make to automate survey delivery and update customer profiles instantly. Automatically sync your feedback with platforms like HubSpot, Shopify, or Stripe to reduce manual data entry.
Automate survey delivery
Trigger Retently surveys automatically the moment a customer pays a Stripe invoice or fulfills a Shopify order.
Instant team notifications
Send new survey responses straight to Microsoft Teams so your team can quickly celebrate wins or address customer concerns.
.avif)
Keep customer profiles updated
Instantly sync survey feedback to platforms like HubSpot or WooCommerce to ensure your team always has the latest customer insights.
Eliminate manual data entry
Automatically import contact details from your sales tools to Retently without having to copy and paste customer information.
Support
FAQs
How do I get started with Make?
Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.
What is a scenario?
A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.
What is a module?
Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.
What is mapping?
Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.