Connect SolarWinds Service Desk integrations
Expedite your IT service management by connecting SolarWinds Service Desk to Make. Linking this cloud-based platform to our workflow automation tool lets you instantly create incident records, track hardware assets, and update system change requests across other apps. Sign up for a free account today to build your first automated incident pipeline.
SolarWinds Service Desk
This app is supported and maintained by Make.
Triggers and actions
Developed, supported and maintained by community users.
Connect any app with
SolarWinds Service Desk
Popular SolarWinds Service Desk workflows
Automate your SolarWinds Service Desk workflows. Connect your IT tools with Make to sync data, manage incidents, and simplify daily tasks.
Send an email from new problems in SolarWinds Service Desk
This template regularly checks for new problems in SolarWinds Service Desk and sends the retrieved information via email. The template is scheduled to run every 15 minutes. You can change the schedule after you set up the template by clicking on the clock icon on the first module.
Create a new alert in SINGL4 from a new incident in SolarWinds Service Desk
This template periodically checks for new incidents in SolarWinds Service Desk and uses the retrieved information to create a new alert in SIGNL4. The template is scheduled to run every 15 minutes. You can change the schedule after you set up the template by clicking on the clock icon on the first module.
Add new SolarWinds Service Desk incidents to Trello as new cards
Every time a new SolarWinds Service Desk incident is added, Make will automatically add a new card to Trello.
Supercharge SolarWinds Service Desk with Make automation
Connect SolarWinds Service Desk to Make to automate task creation, sync Google Calendar, and send instant alerts to SIGNL4. Eliminate manual work and keep your support team updated in real time.
Instant incident alerts on your preferred channels
Keep your support team updated immediately by routing new SolarWinds incidents straight to your email or paging apps like SIGNL4.
Turn emails into actionable tickets
Set up Make to monitor your inbox and automatically generate new problems in SolarWinds Service Desk without any manual typing.
.avif)
Automated task creation in project tools
Automatically turn new service desk incidents into Trello cards so your team can start working on them right away.
Visual tracking on your team calendar
Automatically sync new incidents to Google Calendar as detailed events to help your team manage their schedules and response times.
Support
FAQs
How do I get started with Make?
Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.
What is a scenario?
A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.
What is a module?
Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.
What is mapping?
Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.