Connect tawk.to integrations
Thread your live website chats and customer support tickets directly into your business stack by integrating tawk.to with Make. Linking your chat widgets with our workflow automation tool lets you instantly create CRM contacts, archive complete transcripts, and notify agents when new tickets arise. Sign up for free today to start organizing your visitor relationships.

tawk.to
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tawk.to

Popular tawk.to workflows
Automate your tawk.to chats using Make. Sync customer data and simplify your daily business workflows.
Send Slack messages for new chat starts in tawk.to
Every time a chat starts in your tawk.to, Make will send a message with information on this chat to your Slack.
Add rows in Google sheets for new tickets in tawk.to
Every time a ticket is created in your tawk.to, Make will add a row with information on it to your Google sheets. You should make sure your table has got the same columns as (this)[https://docs.google.com/spreadsheets/d/1_YGduU38lldzK3daIHYiwJ9zAWfUUV2HimGPEkBagDg/edit?usp=sharing] one.
Send Telegram messages for new chat starts in tawk.to
Every time a chat starts in your tawk.to, Make will send a message with information on this chat to your Telegram.
Supercharge Your Live Chat: Integrate and Automate tawk.to with Make
By connecting tawk.to with Make, you can instantly send chat alerts to Slack and Telegram. Automatically track support tickets in Google Sheets and automate manual tasks to keep your team aligned.
Real-time team notifications
Instantly alert your team on Slack or Telegram the moment a new chat starts, ensuring faster response times.
Flexible notification channels
Keep track of customer interactions on your preferred messaging apps, like Telegram and Slack, without constantly checking the tawk.to dashboard.
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Automated ticket tracking
Save time by automatically sending support ticket details from tawk.to directly to Google Sheets for organized record-keeping.
Effortless chat monitoring
Automatically notify team members when chats end to ensure follow-ups are handled promptly.
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A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.
What is a module?
Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.
What is mapping?
Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.