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Voicenter

Connect Voicenter integrations

Equip your support agents with instant cloud telephony and live call metrics by connecting Voicenter to Make. Linking this AI communication platform to over 3,000 integration apps lets you trigger CRM screen pop-ups, sync recordings, and launch outbound campaigns. Sign up for a free account today to start building your first conversational pipeline.

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Verified

Voicenter

This app is supported and maintained by the official vendor Voicenter.

Triggers and actions

Developed, supported and maintained by community users.

Watch Custom Webhook
Triggers when the webhook receives data.
Trigger
Watch New CDR Notification
Triggers when a new CDR webhook notification is sent.
Trigger
Watch New IVR Notifications
Triggers when a new IVR event occurs.
Trigger
Watch New Popup Notifications
Triggers when the Voicenter Popup Chrome extension has sent a notification to this webhook.
Trigger
Add a Destination
Adds a single destination to a campaign.
Action
Add Agent
Adds an agent to a campaign. This method is only relevant for campaign type – "Agent Dialer".
Action
Add Destinations In Bulk
Adds multiple destinations to a campaign.
Action
Clear Campaign Calls
Removes all calls destination from a campaign. `Totally clear a campaign from all its records.`
Action
Create an IVR Response
Prepares an IVR response for the `Respond to IVR` module.
Action
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Supercharge your workflows

Integrate and automate Voicenter with Make to boost efficiency

By integrating Voicenter with Make, you can instantly log calls, sync recordings to cloud storage, and trigger automated follow-up campaigns. Simplify your workflows and keep your team updated in real time with automated alerts.

Automated call logging in your CRM

Instantly log Voicenter call history, recordings, and customer details into your favorite CRM without any manual data entry.

Streamlined support ticket creation

Automatically generate helpdesk tickets in tools like Zendesk or Jira as soon as a customer call ends.

Real-time team notifications

Keep your team in the loop by automatically sending Slack or email alerts the moment a call is missed or a voicemail is received.

Hassle-free recording and fax storage

Automatically back up Voicenter call recordings and virtual faxes directly to your preferred cloud storage folders.

Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.