Connect Zendesk Guide integrations
Catalog your company's support articles and customer resources by integrating Zendesk Guide with Make. Linking this self-service knowledge base to our workflow automation tool lets you instantly create articles from resolved support tickets, sync attachments, and update translations in real time. Register today to activate your first automated knowledge-sharing scenario.
Zendesk Guide
This app is supported and maintained by Make.
Triggers and actions
Developed, supported and maintained by community users.
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Zendesk Guide
Popular Zendesk Guide workflows
Connect Zendesk Guide to your favorite apps with Make. Automate article updates, sync data, and simplify knowledge management.
Send Slack messages from new Zendesk Guide articles
Use this template to automatically send a Slack message when a new Zendesk Guide article is created. The template is scheduled to run every 3 hours. You can change it after clicking on the clock icon on the first module.
Boost Productivity: Automate and Integrate Zendesk Guide with Make
By connecting Zendesk Guide with Make, you can automate your knowledge base workflows. Automatically send Slack updates, back up files to Google Drive, and sync customer data with your CRM to save valuable time.
Instant Team Updates
Automatically notify your team on channels like Slack the moment a new help article is published.
Automated Content Sharing
Easily share new self-service articles on social media or company newsletters without manual copying and pasting.
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Effortless Content Backups
Keep your knowledge base safe by automatically saving copies of your articles to Google Drive or OneDrive.
Streamlined Article Reviews
Automatically create tasks in Trello or Asana when draft articles are ready for review or need updating.
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FAQs
How do I get started with Make?
Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.
What is a scenario?
A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.
What is a module?
Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.
What is mapping?
Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.