Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Google Sheets
Trigger: Perform a Function
Zendesk Sunshine
Action: Select an action
1. Select a trigger
  • Receives data from the MAKE_FUNCTION or INTEGROMAT functions used in a sheet. Please note, the Sheets Add-On is required.

  • Triggers when a cell is updated. Watches only changes made in Google Sheet app. Sheets Add-On required.

  • Triggers when a new row is added.

2. Select an action
  • Creates a relationship record.

  • Creates a relationship type.

  • Creates an object record.

  • Creates an object type.

  • Creates or updates (overwrites!) a profile. A profile is updated (overwritten) instead of created if the submitted profile source, profile type, identifier type and identifier value match an existing profile.

  • Deletes the profile specified by the profile ID.

  • Deletes a relationship record.

  • Deletes a relationship type.

  • Deletes an object record.

  • Deletes an object record by external ID.

  • Deletes an object type.

  • Retrieves a profile either by profile ID or identifier query.

  • Retrieves a relationship record.

  • Retrieves a relationship type.

  • Retrieves an object record.

  • Retrieves an object type.

  • Performs an arbitrary authorized API call.

  • Stores an event for a given profile.

  • Updates a profile (patch or overwrite).

  • Updates an object record.

  • Updates an object record by external ID.

  • Updates an object type (recommended for mapping).

  • Updates an object type (recommended for convenient manual editing).

Select a trigger and an action

Create workflow (opens in a new tab)