Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Zendesk
Trigger: Watch Article Comments
Google Calendar
Action: Select an action
1. Select a trigger
  • Checks whether new comments were added to an article.

  • Checks whether new articles were created.

  • Watches specific events configured by the user through Zendesk triggers or automations.

  • Checks whether new comments were added to a forum post.

  • Checks whether new forum posts were created.

  • Checks whether new groups were created.

  • Checks whether new organizations were created.

  • Checks whether there are new audits (activity) on a ticket.

  • Triggers when a new ticket's comment is created.

  • Checks whether new tickets were created.

  • Checks whether new tickets were created in a view.

  • Checks whether new users were created.

  • Checks whether new views were created.

2. Select an action
  • Clears a primary calendar. This operation deletes all events associated with the primary calendar of an account.

  • Creates a new calendar.

  • Creates a new access control rule.

  • Creates a new event.

  • Deletes a calendar.

  • Deletes an access control rule.

  • Deletes an event.

  • Duplicates an event.

  • Returns metadata for a calendar.

  • Returns metadata of an access control rule.

  • Returns metadata for an event in the specific calendar.

  • Returns free/busy information for a set of calendars.

  • Performs an arbitrary authorized API call.

  • Updates an existing calendar.

  • Updates an existing access control rule.

  • Updates an existing event.

Select a trigger and an action

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