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Zoho Desk

Connect Zoho Desk integrations

Consolidate customer support tickets from every channel into a unified help desk by automating Zoho Desk with Make. Linking your workspace to over 3,000 integration apps lets you automatically assign inquiries based on team availability and sync contact details. Create your free account today to construct your first automated resolution pipeline.

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Verified

Zoho Desk

This app is supported and maintained by Make.

Triggers and actions

Developed, supported and maintained by community users.

Add a Comment
Adds a comment to an object based on id for a particular module (tasks, tickets).
Action
Close Tickets
Closes one or more tickets by specifying the ticket ID(s) in a list.
Action
Create an Object
Creates an object based on a selected module (ex: create an account, create a contact, create a ticket ...).
Action
Delete an Object
Deletes a specified object based on id from a selected module (ex: delete an account, delete a contact, delete a ticket ...).
Action
Edit Spam Objects
Sets or unsets contacts/tickets as spam by specifying their ids into a list.
Action
Get an Object
Returns only one object that has a specified id from a selected module (ex: a task, a ticket, an account ...).
Action
Make an API Call
Performs an arbitrary authorized API call.
Action
Update an Object
Updates a specific object based on id from a selected data (ex: update an account, update a ticket, update a contact ...).
Action
List Objects
Returns a list that contains multiple objects from a selected module (multiple accounts, multiple contacts, multiple tickets ...).
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Zoho Desk

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Popular Zoho Desk workflows

Connect Zoho Desk to your favorite apps using Make. Automate ticket updates, sync customer info, and simplify your support workflows.

App Families

Zoho Desk ticket created on new Google Forms response

Every time a new Google Forms response is collected, it will be sent into Zoho Desk as a new ticket. Response must contain Last name & Email. You can use this one as an example.

Zoho Desk ticket created on new Google Forms response
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App Families

New Zoho CRM accounts saved / updated in Zoho Desk

On each run, Zoho CRM will get last 20 accounts that have been created / modified. Zoho Desk will then create corresponding account or update it.

New Zoho CRM accounts saved / updated in Zoho Desk
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App Families

Create Zoho Desk contact from new Shopify customer

Shopify will watch for new customers and automatically save them as a new contact in Zoho Desk.

Create Zoho Desk contact from new Shopify customer
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Supercharge your workflows

Transform Your Customer Support: Integrate Zoho Desk using Make

Connect Zoho Desk to your favorite tools using Make. Automatically create tickets from forms, sync contact profiles, and keep your CRM data updated in real time to help your support team work faster and smarter.

Instant Ticket Creation from Forms

Automatically turn submissions from Google Forms or Typeform into actionable Zoho Desk support tickets instantly.

Up-to-Date Customer Profiles

Sync customer details from Shopify or your CRM to Zoho Desk so your support team always has the latest information.

Smart Duplicate Prevention

Keep your customer database clean by automatically checking for existing companies before creating new contacts.

Seamless CRM Alignment

Save hours of manual admin work by automatically sharing account updates between your sales and support tools.

Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.