Shopify to WhatsApp order confirmation
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About template
Instantly notify customers via WhatsApp when they place an order on your Shopify store.
HOW IT WORKS:
- Triggers when a new order is created in Shopify
- Extracts customer details (name, phone, order number, total)
- Sends personalized WhatsApp confirmation message via WhatsScale
BENEFITS:
- 98% open rate vs 20% for email
- Instant delivery - customers know their order is confirmed
- Builds trust and reduces "did my order go through?" support tickets
SETUP REQUIRED:
- Shopify store with API access
- WhatsScale account with connected WhatsApp session
- Customer phone numbers in Shopify orders
MESSAGE TEMPLATE: "Hi [Name], thank you for your order #[Order Number]! Your order of [Total] has been confirmed. We'll notify you when it ships. Reply if you have any questions!"
CUSTOMIZATION:
- Edit the message text to match your brand voice
- Add order details like items purchased
- Include estimated delivery date
WORKS WITH:
- Shopify Basic, Shopify, Advanced, and Plus plans
- Any WhatsApp number connected to WhatsScale
Created by WhatsScale. Contact: [email protected]
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