Shopify abandoned cart WhatsApp recovery
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About template
Recover lost sales by sending WhatsApp reminders to customers who abandoned their cart.
HOW IT WORKS:
- Polls Shopify for abandoned checkouts on a schedule
- Tracks which carts have already been messaged (prevents duplicates)
- Sends personalized WhatsApp recovery message via WhatsScale
BENEFITS:
- Recover 10-15% of abandoned carts
- 98% open rate vs 20% for email recovery
- Faster response - reach customers while still warm
SETUP REQUIRED:
- Shopify store with checkout data
- WhatsScale account with connected WhatsApp session
- Make.com Data Store for tracking sent messages
SCHEDULER: Default runs every 30 minutes. Adjust based on your volume.
MESSAGE TEMPLATE: "Hi [Name], you left something behind! 🛒 Your cart with [Items] is waiting for you. Complete your purchase: [Checkout URL] Reply if you have any questions!"
CUSTOMIZATION:
- Add discount code for extra incentive
- Adjust timing (send 1hr, 24hr after abandonment)
- Personalize with item names and images
Created by WhatsScale. Contact: [email protected]
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