Route departure details to IT
Add offboarding automation to your offboarding process by detecting logged departures, setting urgency from the exit type, and alerting IT with a ticket to revoke access and recover devices.
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When an employee record in [HR information system] is marked as departing, whether through a logged resignation, contract end, or termination, retrieve the person's details including full name, job title, department, manager, office location, last working day, and departure type. Determine a priority from that departure type, marking immediate or involuntary exits as urgent same day revocation and departures serving a notice period as standard, scheduled against the last working day. Post a structured notification with those details and the priority to the IT team channel in [team chat platform], and create a ticket in [IT service desk or ticketing system] carrying the same details with its priority field set accordingly, assigned to the IT team. Do not attempt to determine which systems, licences, or devices the employee holds, as IT looks that up in its own asset and access registers.
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Problem
When an employee resigns or is exited, the People team manually messages IT with the person's details and last working day. These handoffs are easy to delay or miss, and IT cannot tell which departures are urgent. Accounts stay active after someone has left and company devices go unrecovered, leaving a security gap and unused licences in place.
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Solution
When an employee record in the HR system is marked as departing, the automation pulls the person's details, including role, department, manager, last working day, and departure type. It sets a priority from the departure type, treating immediate exits as urgent and those serving notice as standard. It then posts a structured notification to the IT team channel and creates a matching ticket in the service desk, so IT can revoke access and recover devices through its own process.
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Impact
IT learns of every departure the moment it is logged, with the last working day and urgency attached, so access is revoked and devices recovered without anything sitting active after the person leaves.
Benefits
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Reduced security exposure
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Fewer unrecovered devices
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Lower licence costs
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Faster IT response
Who is this for?
Success stories
Adapt at speed with visual-first automation and AI
Make drives efficiencies, solves problems, and speeds innovation by breaking down silos across your business.
