Use Case
Customer support automation. It's just the ticket.
Instead of allowing inefficient ticket routing and long response times slow productivity to a standstill, let automation take in, assign, and respond to support tickets. Make can connect your existing infrastructure to route incoming tickets and generate automatic responses. That's a better experience for your customers, and more scalable and efficient operations for you.
Trusted by thousands of fast-scaling organizations around the globe
Drag-and-drop your way to efficiency
Turn a problem into a solution on Make’s drag-and-drop platform where you can automate support workflows and unlock the hidden value and efficiency in your siloed systems.
Solutions
Solutions to automate your support ticket mangement
- Gather chat conversations from your customers for insight analysis
- Reduce chat response times through instant, automated responses
- Analyze support ticket content and assign it to a customer support specialist
Zendesk Automation: 5 Make Templates to Get You Started
Zendesk is a great customer engagement tool, but let’s face it: when it comes to automation, things can get complicated fast.
FAQ
How it works
Traditional no-code iPaaS platforms are linear and non-intuitive. Make allows you to visually create, build, and automate without limits.
Trusted by 500,000+ Makers
"Make really helped us to scale our operations, take the friction out of our processes, reduce costs, and relieved our support team. It is difficult to not become a fan."
"Make drives unprecedented efficiency within our business in ways we never imagined. It’s having an extra employee (or 10) for a fraction of the cost."
"The simplicity, flexibility and ability to build real complex automations without any knowledge of programming makes it the best thing since sliced bread."
"True citizen development in the entire company. Make is present in every department, empowering the company to offer a unique customer experience."