Channel Account Manager

New York, US, New York

We are seeking an outgoing, relationship-first Channel Account Manager to join our growing team. This is a high-impact role for a natural connector who thrives on meeting people, building trust instantly, and turning initial conversations into long-lasting commercial relationships.

In this role, you won't just be selling a product; you will be influencing a network. You will work closely with the Monday.com ecosystem (internal employees and customers), leveraging your knowledge of Make and the New York tech scene to drive growth. You will act as a "sharer" of information, wrapping complex technical concepts in simple language to influence stakeholders ranging from individual sellers to Sales Directors.

Because this role involves a high volume of requests and moving parts, you must possess the organizational mindset of a Project Manager combined with the heart of a Salesperson.

Responsibilities Include:

• Build & Nurture Relationships: Establish strong rapport and trust quickly with partners, specifically within the Monday.com ecosystem and sellers in the New York area.
• Influence Stakeholders: Ability to navigate and influence different seniority levels within partner organizations (from operational sellers to Sales Directors) to drive Make revenue.
• Project & Time Management: Manage a high volume of partner requests and opportunities with superior organizational skills. You will treat your territory like a portfolio of projects, ensuring nothing slips through the cracks.
• Simplify Complexity: Act as a proactive communicator ("a sharer, not a keeper"), translating complex automation and integration concepts into simple, compelling value propositions for partners.
• Territory Management: Drive business across the US and Canada (with a primary focus on the NY hub), creating and executing a strategy to grow channel revenue.
• Collaborate Internally: Work with internal Make teams (Sales, Product, Marketing) to ensure partners have the tools and support they need to succeed.

Requirements:

• Sales & Industry Background: Strong background in SaaS sales, specifically within CRM, Marketing, PM tools, or Integrations/Automation.
• Local Knowledge: Deep familiarity with the US market; experience working with Monday.com sellers or customers is a distinct advantage.
• Relationship Superpower: You are genuinely extroverted and enjoy meeting people. You have a proven ability to build trust quickly and maintain it.
• Exceptional Communication: Native-level English is required. You must be able to articulate complex ideas simply.
• Organizational Excellence: Strong project management and time-management skills are essential to handle the high volume of activity in this role.
• Proactive Mindset: You are high-energy, self-motivated, and quick to share information rather than gatekeep it.
• Tech Savvy: Skilled in using CRM tools (Salesforce), LinkedIn, and comfortable discussing API-led automation landscapes.

What we offer:

• Exciting company culture with a startup vibe supported by a stable global group.
• Large sales territory (US & Canada) with strong growth potential.
• Industry-leading product consistently ranked #1 by Gartner.
• Multinational team of 40+ nationalities shaping the future of automation.
• Clear career paths, internal mobility, dedicated learning programs, and mentorship opportunities.
• Exceptional benefits, including generous PTO, hybrid work options, company equity (RSUs), comprehensive benefits, travel support, extended parental leave, volunteer days, and more.
• Well-being support through gym subsidies, counseling, and holistic wellness programs.
• Empowered environment where ideas are valued and autonomous teams drive impact.

If you see a match, let us know and apply now!