Revenue Operations Associate
Madrid, Spain
Make is the leading visual platform for anyone to design, build, and automate anything—from tasks and workflows to apps and systems—without the need for coding skills. We are headquartered in the flourishing tech hub of Prague, Czech Republic, and our teams are spread across the USA, UK, Germany, France, Canada, India and Chile, among other locations.
The Team
The Revenue Operations team is a core, strategic function within our global Revenue Organization, working side-by-side with our Account Management, Presales, and Value Engineering teams. Our department's mission is to create an AI-led, highly efficient revenue team that maximizes revenue and minimizes administrative overhead, through both process improvement and sales skill development. This role reports to the Global Director of Revenue Enablement and will be a key player in executing this mission.
The Role
We are seeking a Revenue Operations Associate to join our team in the Celonis office in Madrid. This is a hands-on, strategic role for someone who excels at both identifying and solving operational challenges. You will be responsible for owning internal operational processes from end-to-end: from analyzing data and surfacing insights to leadership, to designing and deploying the operational improvements that help our sales teams win efficiently.
Key Responsibilities
- Lead and manage high-impact, cross-functional revenue initiatives from initial concept and analysis through to deployment, adoption, and results measurement.
- Dive deep into sales data (using Salesforce, Sigma, and other tools) to report on opportunities for revenue acceleration to leadership.
- Manage compensation, order management, and processes while identifying and deploying improvements to help the department work more efficiently.
- Serve as a trusted partner to the BDR, AM, and VE teams, designing and implementing operational improvements, enablement programs, and process changes that drive efficiency and better outcomes.
- Own the full lifecycle of your initiatives, demonstrating excellent collaboration skills to ensure alignment across stakeholders. Success is measured by full adoption and tangible business results, not just project launch.
- Continuously monitor and iterate on deployed initiatives, gathering feedback to ensure they remain effective and are driving the intended revenue impact.
Requirements
- 1+ years of experience in Operations, Sales Operations, or a related GTM role, preferably within a B2B SaaS company.
- High proficiency in Salesforce for reporting and analysis, combined with strong hands-on experience with BI platforms (we use Sigma).
- Proven experience supporting B2B sales teams with cross-functional projects or initiatives, showing strong leadership and program management skills.
- Hands-on familiarity with the modern revenue stack, including sales engagement (Salesloft/Outreach), data enrichment (ZoomInfo/Clay), and supporting tools for compensation or LMS.
- A proactive interest in AI technologies with a foundational understanding of how tools like LLMs or AI-driven automation can be applied to streamline Revenue processes and improve day-to-day efficiency.
- An investigative mindset, comfortable combining data analysis with qualitative feedback (e.g., call listening, seller interviews) to uncover root-cause problems.
- Exceptional collaboration and stakeholder management skills; you build trust and are motivated to drive initiatives to full adoption and success.
- Excellent communication and presentation skills, with the ability to clearly articulate complex problems and recommendations to senior leadership.
- Must be based in Madrid and able to commute to the office 3 days per week.
- Fluency in English is required.
What we offer:
- 📝RSUs grant in a rapidly growing company raising its value every day
- 💸 Annual bonus
- 🌎 Multinational team with 42 nationalities creating the future of automation
- 🎓 Learning & Development plan (online language, professional courses, conference tickets and other trainings) & 2 Company Learning Days per year
- 🌳3 Company Impact Days per year
- 🍎 Notebook/Macbook
- 🏝 25 days of vacation
- 🫶 10 care days to care for your loved ones
- 👨👩👧👦 Extra parental vacation (3-6 months)
- 👶 RSUs grant for a newborn child
- ☂️ Life insurance
- 🏋️ Gympass
- 💳 Meal and transportation tickets, medical insurance
- 🥳 Team buildings, parties, and company events multiple times a year
- 🏡 Flexible working hours + home office
If you see a match, let us know and apply now!
What we stand for:
🤝 We roll together - We embrace different ideas to grow together and create powerful solutions.
🚀 Customer impact first - We empower our customers to succeed, aiming for sustainable impact.
⚽ Game on! - We're explorers at heart: play is our fuel and creativity has no limits.
For more, feel free to check out our Life at Make Instagram, Meet-up page, or YouTube to get a sense of the vibe.
At Make, we know that exceptional work comes from people who bring different perspectives and experiences. We build a place where everyone feels welcome, heard, and empowered to create, contribute, grow and make an impact. We encourage people of all backgrounds, identities, abilities, and experiences to apply. Our hiring decisions are based on your qualifications, skills, merit, and the needs of our business. We have zero tolerance for discrimination or harassment of any kind.