Value Engineer

Madrid, Spain

We are seeking a Solution & Value Engineer to join our growing Go-to-Market team at Make. This highly visible, collaborative role owns both the technical aspects of prospecting and supporting customers after purchase to ensure successful adoption and measurable business value.

As a Solution & Value Engineer, your mission is to educate prospects, drive technical validation, and partner with customers post-sale to ensure our solutions are driving business performance and adoption. As technical experts in a customer-facing role, Solution Engineers are the Swiss Army knife in Make’s organization with close ties between various departments. This is a true accelerator for your career in one of the fastest growing technology companies.

Responsibilities:

• Focusing on Spain, Italy and strategic customers across EMEA and other regions.
• Perform business and technical discovery with customer prospects to quickly understand customer priorities and pain points.
• Partner with the account team by owning the technical diagnosis, prescription and validation phases of the sales cycle and provide a consultative approach in advising customers.
• Conducting research into prospects, discovering and understanding customer requirements, communicating the value of the solution in a compelling fashion.
• Create and deliver custom product demonstrations to support the sales cycle.
• Successfully manage and execute technical workshops and proof of concepts (POCs) in prospects and existing customers.
• Act as a trusted technical advisor post-sale, supporting customers through solution design, optimization, and scaling of automations.
• Support account expansion by identifying new automation opportunities, additional use cases, and growth paths within existing customers.
• Articulate and educate on business, technical and architectural concepts to a variety of audiences
• Create and deliver customer roadmaps, solution visions and corresponding value.
• Think beyond traditional measures of value ($) and incorporate risk, time, quality and other KPIs in a value proposition.
• Respond effectively to functional and technical elements of RFIs/RFPs.
• Participate in developing content such as presentations, demos, white papers, online courses, and others, for use by both customers and to enable our extended team.
• Provide direction/feedback on customer needs to product development & Make’s GTM strategy team

Requirements:

• Fluent Spanish and English speaker. Italian is preferred but not required.
• Relevant work experience in the area of pre-sales or post-sales in a SaaS/iPaas/Automation application organization at an Enterprise Account level or above.
• Hands on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, BPM, SDKs, and Databases
• Experience with cloud technologies - iPaaS, SaaS applications, cloud infrastructure
• Knowledge of key applications such as Salesforce, Workday, ServiceNow, SAP, Oracle EBS, Databases
• Integration product experience is preferred (but not required). Other integration vendors include MuleSoft, IBM, BEA, Oracle, TIBCO, etc.
• University Degree In Technology & Management, Industrial/Business Engineering, Business Informatics, Computer Science, Mathematics, Economics or a comparable degree program

Skills:

• Ability to learn new concepts, technologies and ownership to solve complex customer problems
• Experience driving customer value through analytics, business process improvement, and enterprise software deployments
• Ability to identify high-impact use cases and translate them into scalable technical solutions
• Strong value engineering mindset with the ability to quantify outcomes across efficiency, time, quality, risk, and financial KPIs
• Executive-level communication and presentation skills across technical and business audiences
• Ability to lead architectural discussions and act as a trusted technical advisor
• Proven capability to drive adoption through user enablement, change management, and stakeholder alignment
• Strategic account planning skills, including identifying expansion opportunities within enterprise customers
• Strong interpersonal and collaboration skills, with confidence sharing knowledge with highly skilled audiences
• Ability working in a fast-paced and dynamic environment flexible hours throughout the sales territory

What we offer:

• 📝 RSUs grant in a rapidly growing company raising its value every day
• 💸 Annual bonus
• 🌎 Multinational team with 42 nationalities creating the future of automation
• 🎓 Learning & Development plan (online language, professional courses, conference tickets and other trainings) & 2 Company Learning Days per year 
• 🌳 3 Company Impact Days per year
• 🍎 Notebook/Macbook
• 🏝 25 days of vacation
• 🫶 10 care days to care for your loved ones
• 👨‍👩‍👧‍👦 Extra parental vacation (3-6 months) 
• 👶 RSUs grant for a newborn child
• ☂️ Life insurance
• 🏋️ Gympass
• 💳 Meal and transportation tickets, medical insurance
• 🥳 Team buildings, parties, and company events multiple times a year
• 🏡 Flexible working hours + home office

If you see a match, let us know and apply now!

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