Connect ChatBot and Drift integrations
Connect ChatBot and Drift with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like ChatBot and Drift to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.
Triggers when a user sends a specific message into a chat.
Adds tags to a specified contact.
Creates a contact.
Creates a new conversation.
Creates, updates or deletes a message in a conversation.
Deletes a contact.
Delete a tag from a specified contact.
Deletes tags from a specified contact.
Generates a conversation report.
Retrieves a conversation.
Retrieves a message attachment.
Retrieves a count of the conversations according to their status.
Performs an arbitrary authorized API call.
Posts a timeline event to a contact's timeline.
Unsubscribes the contact from emails.
Updates a contact.
Updates a user.
Retrieve a contact using email or ID.
Retrieves an user.
Lists all contact attributes.
Retrieves currently enabled and active playbooks.
Retrieves all messages of a conversation.
Retrieves all conversations.
Retrieves a contact's tags.
Retrieves the users in your organization.
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Build your ChatBot and Drift integrations.
Create custom ChatBot and Drift workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Adds tags to a specified contact.
Creates a contact.
Creates a new conversation.
Creates a new user.
Creates, updates or deletes a message in a conversation.
Deletes tags from a specified contact.
Deletes a contact.
Delete a tag from a specified contact.
Generates a conversation report.
Popular ChatBot and Drift workflows.
Looking to get more out of ChatBot and Drift? With Make you can visually integrate ChatBot and Drift into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.
Create new Google Calendar events from new Chatbot messages
Every time a new ChatBot message is received, a new event will be created in Google Calendar. Please note that this template is based on the "Lead Generation Bot" ChatBot template which was enriched with a webhook action at the very end. This template works with these variables from ChatBot: 1) `CompanyName` 2) `default_name` 3) `Team` 4) `CompanyNeed` 5) `default_email` Depending on how exactly your bot is configured, available variables may vary and you should run the scenario at least once in order to see all the available variables from ChatBot.
TRY IT ->Add new Salesforce leads from new ChatBot users
This scenario periodically checks for new ChatBot users and uses the retrieved information to create new leads in Salesforce. The template is using "Lead Generation Bot" template from Chatbot. The bot is asking for name, email, company name, company size, and a purpose of the inquiry. It's important to pay attention to the scenario schedule and to the filter configuration in the first Chatbot module - both elements need to be the same. If you schedule this scenario to run every 15 minutes then the scenario should only check new users created in the last 15 minutes.
TRY IT ->Add new MailChimp subscribers from new Chatbot users
This scenario periodically checks for new ChatBot users and uses the retrieved information to create new subscribers MailChimp. The template is using "Lead Generation Bot" template from Chatbot. The bot is asking for name, email, company name, company size, and a purpose of the inquiry. It's important to pay attention to the scenario schedule and to the filter configuration in the first Chatbot module - both elements need to be the same. If you schedule this scenario to run every 15 minutes then the scenario should only check new users created in the last 15 minutes.
TRY IT ->Unsubscribe a contact from Drift
When a webhook with an email is received, that e-mail is unsubscribed from emails in Drift. The webhook should have this structure: hook.Make.com/[email protected] and it should be stored in an e-mail that is being sent to the customers (newsletter), e. g. in a button called "unsubscribe from the newsletter".
TRY IT ->Create a new conversation in Drift when a checkout is abandoned in Shopify
When a new abandoned checkout is created in Shopify, a new conversation is created in Drift.
TRY IT ->Create a new contact in Drift from new contacts in Google Sheets spreadsheet
When a new row with a contact is created in Google Sheets spreadsheet, a new contact is created in Drift.
TRY IT ->
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