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Connect FreeScout integrations

Resolve customer inquiries by automating FreeScout to instantly create new tickets from web forms or social media messages. Use our workflow automation to sync ticket details with your CRM or alert your dev team about new bug reports in Slack. Sign up today to automate your customer service pipeline.

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Build your FreeScout integrations.

Integrate FreeScout with Make to automate your helpdesk. FreeScout can act as an action, allowing you to create new tickets from web forms or social media messages. It can also serve as a trigger, initiating Make workflows whenever a conversation is updated, such as when it's assigned, created, deleted, moved, its status changes, or when replies or notes are added, to then sync details with your CRM or send alerts to Slack.

FreeScout
Create a Conversation

Creates a new conversation.

Action
FreeScout
Make an API Call

Performs an arbitrary authorized API call.

Action
FreeScout
Watch Conversations

Triggers when one of the following events occurs: convo.assigned, convo.created, convo.deleted, convo.moved, convo.status, convo.customer.reply.created, convo.agent.reply.created, convo.note.created.

Trigger, Instant, Acid

Connect any app with FreeScout

Popular FreeScout workflows.

Looking to get more out of FreeScout? With Make you can visually integrate FreeScout into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.

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