Connect Freshdesk and SurveySparrow integrations
Connect Freshdesk and SurveySparrow with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like Freshdesk and SurveySparrow to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.
Triggers when a contact is created or updated.
Triggers when an event occurs to a ticket.
Triggers when a ticket is created or updated.
Creates a new contact in your active contacts list.
Gets the share link of a specific survey
Create an NPS Survey
Creates contacts in contact list
Gets a specific survey by id
Gets trend data of a survey
Gets the metrics of a survey
Performs an arbitrary authorized API call.
Sends a saved survey email share template to the provided email recipient
Gets a list of contacts
Gets contacts from a contact list
Gets a list of shares
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Build your Freshdesk and SurveySparrow integrations.
Create custom Freshdesk and SurveySparrow workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Creates contacts in contact list
Creates a new company.
Creates a new contact.
Creates a new contact in your active contacts list.
Creates a new forum.
Creates a new forum category.
Creates a new forum topic.
Gets the share link of a specific survey
Create a new note to a specified ticket.
Popular Freshdesk and SurveySparrow workflows.
Looking to get more out of Freshdesk and SurveySparrow? With Make you can visually integrate Freshdesk and SurveySparrow into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.
[AI Tools 101] AI email classification with Gmail, ChatGPT, and Freshdesk
In this [AI Tools 101](https://www.youtube.com/watch?v=AJ5Hiwo75hA&list=PLrED3I754LhmTtlldfGklaEMh-ZaCa3EK&index=6&ab_channel=Make) course template, learn how to automate email classification using AI. Integrate Gmail, ChatGPT, and Freshdesk to categorize emails based on sentiment, automatically creating tickets for positive, negative, and neutral feedback. Improve your customer support efficiency effortlessly.
TRY IT ->Automatically start the onboarding process once a field is ticked in Airtable
This template is the third part of this [template](https://www.Make.com/en/integration/8780-invite-a-suitable-candidate-to-an-interview-or-send-them-a-rejection-email-automatically) and uses the same [Airtable Base](https://airtable.com/shreyrZhKjcNhvBAu/tblnSFapeaV6Jq9vg/viwEnqdCbaeEob0ZS?blocks=hide). This automation watches the 'Signed contract received' field. If ticked, the onboarding process starts by creating an employee in BambooHR, creating an IT service ticket in Freshdesk to request resources and login credentials and emails a Calendly link for the employee to book a timeslot for an induction/training.
TRY IT ->Create Microsoft 365 Calendar events from updated Freshdesk tickets
Use this template to automatically create Microsoft 365 Calendar events when a due date(time) is added to a Freshdesk ticket. The template also updates existing events if the due date(time) changes.
TRY IT ->Memberful, Freshdesk waiting on a due by bug
TRY IT ->Create Freshdesk tickets for negative Judge.me reviews
Every time a negative review is added to your Judge.me, Make will automatically create a Freshdesk ticket out of it.
TRY IT ->Create a ticket in Freshdesk, create a task in ClickUp and create a contact in HubSpot from a new Typeform form response
Every time a new Typeform form response is submitted, a new ticket will be instantly created in Freshdesk, a new task will be created in ClickUp and a new contact will be created in HubSpot.
TRY IT ->Create a new Freshdesk ticket from a new Delighted response
Every time a new response is collected in Delighted, a new ticket containing response details will be created in Freshdesk. The template is processing the "Thumbs" survey type. More about Delighted survey types can be found [here.](https://help.delighted.com/article/530-survey-types-overview)
TRY IT ->Send an alert from Freshdesk to Opsgenie
When a new ticket is created in Freshdesk, a new alert is created in Opsgenie. With this scenario, you may give the opportunity to you agents to create alerts in Opsgenie without any need to give them access in Opsgenie or even asking them to switch between 2 apps.
TRY IT ->Send SurveySparrow links to emails from Google Forms
Every time a new Google Forms response is submitted, Make will automatically create a survey link in SurveySparrow and send it to the email address from the Google Forms response. This example uses [this sheet](https://docs.google.com/spreadsheets/d/1I_0ORbuaKUyehO5qj7l3iWRNYELfAuG5lQzLfyuSw9A/edit#gid=0).
TRY IT ->
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