Connect Freshservice and XML integrations
Connect Freshservice and XML with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like Freshservice and XML to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.


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Build your Freshservice and XML integrations.
Create custom Freshservice and XML workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Creates a new change.
Creates a new problem.
Creates a new release.
Creates a new requester.
Creates a new task on one of 4 modules.
Creates a new ticket.
Creates a new time entry on one of 4 modules.
Deactivates a chosen requester.
Popular Freshservice and XML workflows.
Looking to get more out of Freshservice and XML? With Make you can visually integrate Freshservice and XML into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.
Filter and upload files from Google Sheets to AWS S3 with XML transformation
Automatically filter Google Sheets data, transform it into XML, and upload to AWS S3. Streamline data management with this powerful integration.
TRY IT ->Send Conversion Events to LinkedIn Conversions API from Salesforce
Use this template to send offline conversion events from Salesforce to LinkedIn Ads. To properly configure the template, watch the how-to video [here](https://youtu.be/a3RWHu4xht4).
TRY IT ->Trigger instant Salesforce outbound messages to Slack
Instantly act on CRM activity with Salesforce webhooks and receive real-time notifications for new leads or updates. This template sends a Slack message to your sales team when a new lead is created in Salesforce, ensuring immediate follow-up. Enhance your response time, boost sales efficiency, and never miss a hot lead again.
TRY IT ->Create a new problem in Freshservice from a new response in Survey123
Every time a new survey response is created in Survey123, a new problem will be created in Freshservice. This template was created based on a survey with these questions: 1) Full Name 2) Email 3) Phone number 4) Describe your problem You can use your own survey with different questions but you will need to update the mappings in the Freshservice module.
TRY IT ->Create a new problem in Freshservice from a new feature in ArcGIS Field Maps
Every time a new feature is created in ArcGIS Field Maps, a new problem will be created in Freshservice. Note that the template works with a sample Debris map described in [this article.](https://www.esri.com/arcgis-blog/products/field-maps/field-mobility/automate-email-notifications-for-field-updates/)
TRY IT ->Create a new alert in SIGNL4 from a new ticket in Freshservice
This template periodically checks for new tickets in Freshservice and uses the retrieved information to create a new alert in SIGNL4. The template is scheduled to run every 15 minutes. You can change the schedule after you set up the template by clicking on the clock icon on the first module.
TRY IT ->Create a new alert in SIGNL4 from a new problem in Freshservice
This template periodically checks for new problems in Freshservice and uses the retrieved information to create a new alert in SIGNL4. The template is scheduled to run every 15 minutes. You can change the schedule after you set up the template by clicking on the clock icon on the first module.
TRY IT ->Send push notification via Google Chrome for new problems in Freshservice
Every time a new problem is created in Freshservice, Make will automatically send a push notification via Google Chrome, using this extension.
TRY IT ->Send Slack messages for new Freshservice release
Every time a new response is created or updated on your Freshservice, Make will automatically send a message in Slack.
TRY IT ->
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