Connect Intercom and Slack integrations


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Build your Intercom and Slack integrations.
Integrate Intercom and Slack to improve communication by using Intercom as a trigger and Slack as an action. Automatically forward important customer inquiries from Intercom to relevant Slack channels or set up real-time Slack notifications for support tickets. This integration saves time, streamlines processes, and enhances team collaboration and customer interactions.
Adds a reaction to an item.
Adds a star to a channel.
Archives a channel.
Assigns a conversation to an admin or team.
Attaches or detaches a company from a user.
Attaches or detaches a contact from a conversation.
Attaches or detaches a tag from a company.
Attaches or detaches a tag from a user.
Attaches or detaches a tag from a conversation.
Popular Intercom and Slack workflows.
Elevate your team's communication and response efficiency by integrating Intercom and Slack. Enjoy instant notifications, centralized updates, and enhanced collaboration via automated workflows.
How to setup Intercom and Slack in 5 easy steps
Start by logging in
Begin by logging into your Make platform account.
Add your app
Add the Intercom or Slack app module to your work scenario on Make.
Create a connection
Initiate the process to link the selected app by clicking 'Create a Connection'.
Authenticate and allow
Authenticate your app account when prompted, allowing Make the required access.
Complete and use
Save the connection and start using it in your Make scenarios.
Teamwork made better: integrate Intercom and Slack for greater efficiency
Explore the benefits of integrating Intercom and Slack: instant notifications, streamlined collaboration, improved response times, centralized updates, and enhanced productivity.
Receive immediate notifications on Slack when a new chat starts on Intercom.
Automatically inform team members about customer interactions via Slack channels.
Speed up customer support by quickly alerting team members of incoming messages.
Consolidate communication updates from Intercom directly into Slack.
FAQ
How it works
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