Connect Intercom and Slack integrations

Enhance communication by integrating Intercom and Slack, streamlining processes with automatic inquiries forwarding and real-time notifications. Improve team collaboration and customer interactions with integration that saves time and maximizes efficiency.

Trigger
Select a trigger...
Intercom

Receives notifications for all events.

Intercom
Slack
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Action
Select an action...
Slack

Adds a reaction to an item.

Slack

Adds a star to a channel.

Slack

Archives a channel.

Slack

Completes a reminder.

Slack

Creates a channel.

Slack

Creates a message.

Slack

Creates a reminder.

Slack

Creates a text file.

Slack

Deletes a file.

Slack

Removes a message.

Slack

Removes a reminder.

Slack

Downloads a file.

Slack

Returns details about a channel.

Slack

Returns details about a file.

Slack

Returns a message with a given ID from a specified private channel.

Slack

Returns a message with a given ID from a specified public channel.

Slack

Returns details about a reminder.

Slack

Returns details about a member of a workspace.

Slack

Invites 1-30 users to a public or private channel.

Slack

Joints to an existing channel.

Slack

Removes a user from a channel.

Slack

Leaves a channel.

Slack

Performs an arbitrary authorized API call.

Slack

Pins a message to a channel.

Slack

Removes a reaction.

Slack

Removes a star from a channel.

Slack

Removes a saved item.

Slack

Adds an Item to saved items.

Slack

Update a user's current status.

Slack

Changes the purpose of a channel.

Slack

Changes the topic of a channel.

Slack

Unarchives a channel.

Slack

Unpins a message from a channel.

Slack

Updates a message.

Slack

Creates or uploads a file.

Slack

Returns a list of channels in a workspace.

Slack

Returns a list of files within a team.

Slack

Retrieves members of a channel.

Slack

Returns reactions a user made.

Slack

List all reminders created by or for a given user.

Slack

Retrieves a thread of messages posted to a conversation.

Slack

Returns a list of all users in a workspace.

Slack

Returns messages matching a search query.

Slack

Retrieves a single user by looking them up by their registered email address.

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Build your Intercom and Slack integrations.

Integrate Intercom and Slack to improve communication by using Intercom as a trigger and Slack as an action. Automatically forward important customer inquiries from Intercom to relevant Slack channels or set up real-time Slack notifications for support tickets. This integration saves time, streamlines processes, and enhances team collaboration and customer interactions.

Slack
Add a Reaction

Adds a reaction to an item.

Action
Slack
Add a Star

Adds a star to a channel.

Action
Slack
Archive a Channel

Archives a channel.

Action
Intercom
Assign a Conversation

Assigns a conversation to an admin or team.

Action
Intercom
Attach/Detach a Company to/from a Contact

Attaches or detaches a company from a user.

Action
Intercom
Attach/Detach a Contact to/from a Conversation

Attaches or detaches a contact from a conversation.

Search
Intercom
Attach/Detach a Tag to/from a Company

Attaches or detaches a tag from a company.

Action
Intercom
Attach/Detach a Tag to/from a Contact

Attaches or detaches a tag from a user.

Action
Intercom
Attach/Detach a Tag to/from a Conversation

Attaches or detaches a tag from a conversation.

Action

Popular Intercom and Slack workflows.

Elevate your team's communication and response efficiency by integrating Intercom and Slack. Enjoy instant notifications, centralized updates, and enhanced collaboration via automated workflows.

How to setup Intercom and Slack in 5 easy steps

  • 1

    Start by logging in

    Begin by logging into your Make platform account.

  • 2

    Add your app

    Add the Intercom or Slack app module to your work scenario on Make.

  • 3

    Create a connection

    Initiate the process to link the selected app by clicking 'Create a Connection'.

  • 4

    Authenticate and allow

    Authenticate your app account when prompted, allowing Make the required access.

  • 5

    Complete and use

    Save the connection and start using it in your Make scenarios.

  • Get started free

    Teamwork made better: integrate Intercom and Slack for greater efficiency

    Explore the benefits of integrating Intercom and Slack: instant notifications, streamlined collaboration, improved response times, centralized updates, and enhanced productivity.

    Instant communication

    Receive immediate notifications on Slack when a new chat starts on Intercom.

    Streamlined collaboration

    Automatically inform team members about customer interactions via Slack channels.

    Improved response time

    Speed up customer support by quickly alerting team members of incoming messages.

    Centralized updates

    Consolidate communication updates from Intercom directly into Slack.

    FAQ

    What are the benefits of integrating Intercom with Slack using Make?
    How can integrating these applications help improve my team’s productivity?
    Are there any specific features I should be aware of when integrating Intercom with Slack?
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    What is a scenario?
    What is a module?

    How it works

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