Connect Jira Cloud Platform and Freshservice integrations
Connect Jira Cloud Platform and Freshservice with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like Jira Cloud Platform and Freshservice to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.
Triggers when a ticket event occurs.
Triggers when an issue is created or updated.
Creates a new change.
Creates a new problem.
Creates a new release.
Creates a new requester.
Creates a new task on one of 4 modules.
Creates a new ticket.
Creates a new time entry on one of 4 modules.
Deactivates a chosen requester.
Deletes a chosen change.
Deletes a chosen problem.
Deletes a chosen release.
Deletes a chosen task from one of 4 modules.
Deletes a chosen ticket.
Deletes a chosen time entry from one of 4 modules.
Forgets a chosen requester.
Retrieves a single change.
Retrieves a single asset.
Retrieves a single problem.
Retrieves a single release.
Retrieves a single requester.
Retrieves a single task on one of 4 modules.
Retrieves a single ticket.
Retrieves a single time entry on one of 4 modules.
Performs an arbitrary authorized API call.
Starts or stops a timer on one of 4 modules.
Updates a change.
Updates a problem.
Updates a release.
Updates a requester.
Updates a task on one of 4 modules.
Updates a ticket.
Updates a time entry on one of 4 modules.
Retrieves a list of all problems.
Retrieves a list of all releases.
Retrives a list of all tasks from one of 4 modules.
Retrieves a list of all time entries from one of 4 modules.
Searches for assets or lists them all.
Searches for changes or lists them all.
Searches for requesters or lists them all.
Searches for tickets or lists them all.
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Build your Jira Cloud Platform and Freshservice integrations.
Create custom Jira Cloud Platform and Freshservice workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Adds a user as a watcher to an issue.
Adds a new attachment to a ticket.
Adds a comment to an issue.
Assigns an issue to a user.
Creates options for a custom select field.
Creates a new change.
Creates a component.
Creates a new problem.
Creates a project version.
Popular Jira Cloud Platform and Freshservice workflows.
Looking to get more out of Jira Cloud Platform and Freshservice? With Make you can visually integrate Jira Cloud Platform and Freshservice into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.
Create JIRA issues to revoke systems access when employees are inactive in Personio
Ensure security in Personio by integrating with JIRA to promptly revoke systems access for inactive employees, effectively mitigating risks and maintaining a protected HR software environment.
TRY IT ->Create JIRA Cloud Platform issues from new Zendesk tickets (with attachments)
Use this template to automatically create a JIRA Cloud Platform issue when a new Zendesk ticket is created (including attachments). The attachments have to be linked to the first ticket comment. Please note that you have to disable the secure downloads option in the Zendesk tickets settings (section Attachments).
TRY IT ->Create LiquidPlanner tasks from new JIRA issues
Every time there is a new issue on JIRA Cloud Platform, Make will automatically create a new task in LiquidPlanner.
TRY IT ->Create a new ticket in Jira from a new topic in an Invision Community
This template regularly checks for new forum topics in an Invision Community and uses the retrieved information from the first post to create a new ticket in Jira. The template is scheduled to run every hour. You can change the schedule after you set up the template by clicking the clock icon on the first module but you will also need to change the filter between the modules to reflect your new schedule otherwise you will end up with the same ticket being created multiple times or no ticket created at all.
TRY IT ->Create a new problem in Freshservice from a new response in Survey123
Every time a new survey response is created in Survey123, a new problem will be created in Freshservice. This template was created based on a survey with these questions: 1) Full Name 2) Email 3) Phone number 4) Describe your problem You can use your own survey with different questions but you will need to update the mappings in the Freshservice module.
TRY IT ->Create Jira Software issues from new Zistemo tasks
Every time a new task is created in Zistemo, Make will automatically create a new issue in Jira Software.
TRY IT ->Create Zoho Projects bugs from new JIRA issues
Every time there is a new issue in your JIRA Cloud Platform, Make will automatically create a bug in a specified Zoho Project.
TRY IT ->Create a new problem in Freshservice from a new feature in ArcGIS Field Maps
Every time a new feature is created in ArcGIS Field Maps, a new problem will be created in Freshservice. Note that the template works with a sample Debris map described in [this article.](https://www.esri.com/arcgis-blog/products/field-maps/field-mobility/automate-email-notifications-for-field-updates/)
TRY IT ->Create a new ticket in Jira from a new Typeform form response
Every time a new response is submitted in Typeform, a new issue will be instantly created in Jira.
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