Connect LiveChat integrations

Connect LiveChat with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like LiveChat to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.

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Build your LiveChat integrations.

Create custom LiveChat workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

Make an API Call

Performs an arbitrary authorized API call.

Action

Watch Chat Deactivated

Triggers when a chat is deactivated by closing the currently open thread.

Trigger, Instant, Acid

Watch Incoming Chat

Triggers when a chat is coming with a new thread.

Trigger, Instant, Acid

Watch Thread Tagged

Triggers when a thread is tagged.

Trigger, Instant, Acid

Watch Thread Untagged

Triggers when a thread is untagged.

Trigger, Instant, Acid

Watch User Added to the Chat

Triggers when a user (customer or agent) is added to a chat.

Trigger, Instant, Acid

Watch User Removed from a Chat

Triggers when a user (customer or agent) is removed from a chat.

Trigger, Instant, Acid

Connect any app with LiveChat

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Popular LiveChat workflows.

Looking to get more out of LiveChat? With Make you can visually integrate LiveChat into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.

Add new incoming LiveChat chats to Google Sheets

Every time a new chat incoming in Livechat, Make will automatically add the user to a speified Google Sheets spreadsheet. The template uses this example spreadsheet.

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Get Slack messages for new chats in LiveChat

Every time a new chat incoming in Livechat, Make will automatically send a message to a specified chat/channel in Slack.

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Create HubSpot CRM contact from new LiveChat chats

Every time a new chat incoming in Livechat, Make will automatically create or update a contact in HubSpot CRM.

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Create ActiveCampaign contacts from new LiveChat chats

Every time a new chat incoming in Livechat, Make will automatically create or update a contact in ActiveCampaign.

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Add Mailchimp subscribers from new LiveChat chats

Every time a new chat incoming in Livechat, Make will automatically add or update a subscriber in a specified Mailchimp mailing list.

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Add client inbox label to Gmail

The Google Sheets module checks for matches between the sender’s email address and the list of client email addresses. If a match is found, the label client_mailbox is added to the email. More information here.

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Save a Gmail email from a specific sender to Google Sheets as a new row

Use this template to save a Gmail message from a specific sender to your Google Sheets spreadsheet as a new row.

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Create a Gmail draft message from a new Google Sheets row

Use this template to create a Gmail draft message when a new row is added to your Google Sheets spreadsheet.

To work with the template's default settings, your Google Sheets spreadsheet should contain these columns: Email address, Subject of the email and Content of the email.

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Save a Gmail email to Google Sheets as a new row

Use this template to save a Gmail email message to your Google Sheets spreadsheet as a new row.

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