Refiner integrations

Connecting Refiner on Make

Connect Refiner with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like Refiner to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.

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Build your Refiner integrations.

Create custom Refiner workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

Identify a User

Creates a new user in Refiner or updates an already existing user.

Action

List Contacts

Lists all contacts.

Make an API Call

Performs an arbitrary authorized API call.

Action

Track an Event

Tracks event performed by users.

Action

Watch Completed Survey

Triggers when a survey is completed.

Trigger, Instant, Acid

Watch User Entered Segment

Triggers when a user has entered the segment.

Trigger, Instant, Acid

Popular Refiner workflows.

Looking to get more out of Refiner? With Make you can visually integrate Refiner into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.

Add Refiner survey responses as new rows into Google Sheets

This template adds a new row into a Google Sheets spreadsheet as soon as a new survey response is collected by Refiner.

While setting up the template, you need to take a generated webhook URL from Make and use it in Integrations>Webhooks in the Refiner UI.

The template expects your Refiner survey to have these questions:

How disappointed would you be if you could no longer use our service?
NPS score

The template saves the responses to this sample Google Sheets spreadsheet. You can make a copy of it for testing purposes.

Note that email values from Refiner will only be passed to Google Sheets if they are available for the particular survey submission.

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Create new records in Airtable from new Refiner survey responses

This template creates new records in an Airtable table based on new Refiner survey submissions.

The template expects your Refiner survey to have these questions:

How likely are you to recommend our service a friend or colleague? (as an NPS score question)
What do you value you most about our service? (as an open question)
How many starts would you give us? (as a star rating question)

The template also expects your Airtable table to have these columns:

Email
NPS
Stars
What do you value you most about our service?

Note that email values from Refiner will only be passed to Airtable if they are available for the particular survey submission.

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Add tags to contacts in MailChimp based on Refiner surveys

This template adds tags to contacts in Mailchimp based on responses collected in Refiner surveys.

The template expect your Refiner survey to have an NPS score question.

The template also expects your Mailchimp audience to have these tags available for use: NPS: 1 NPS: 2 NPS: ... NPS: 10

For more information about Mailchimp tags, visit this link.

Note this template will only work if the "email" variable comes as a non-blank value in the Refiner submissions.

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Add user to Refiner for new Mailchimp subscriber

Every time a new subscriber is added to Mailchimp, Make will automatically add a user to Refiner.

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Create Trello card for new Refiner completed survey

Every time a new Refiner completed survey is received, Make will automatically create a Trello card.

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Create monday item for new Refiner completed survey

Every time a new Refiner completed survey is received, Make will automatically create a Monday item.

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Create low star Refiner surveys as new tickets in Zendesk

This template adds a new ticket into Zendesk as soon as a new low star response is collected by Refiner.

While setting up the template, you need to take a generated webhook URL from Make and use it in Integrations>Webhooks in the Refiner UI.

The template expects your Refiner survey to have these questions:

How likely are you to recommend our service a friend or colleague? (as an NPS score question)
What do you value you most about our service? (as an open question)
How many starts would you give us? (as a star rating question)

Note that email values from Refiner will only be passed to Zendesk if they are available for the particular survey submission.

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Create new rows in Google BigQuery from new Refiner survey submissions

This template creates new rows in a Google BigQuery table based on new Refiner survey submissions.

The template expects your Refiner survey to have these questions:

How likely are you to recommend our service a friend or colleague? (as an NPS score question)
What do you value you most about our service? (as an open question)
How many starts would you give us? (as a star rating question)

The template also expects your destination BigQuery table to have these columns:

received_at as datetime
nps as integer
starts as integer
what_do_you_value as string

Note that email values from Refiner will only be passed to BigQuery if they are available for the particular survey submission.

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Refiner integrations

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