Connect RingCentral and Segment integrations
Connect RingCentral and Segment with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like RingCentral and Segment to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.


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Build your RingCentral and Segment integrations.
Create custom RingCentral and Segment workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Associates one identity with another or merges two identities.
Creates a new contact
Gets details for a particular call by ID.
Gets details for a particular message by ID.
Returns presence status of an extension or several extensions.
Returns call recordings by ID.
Associates an individual user with a group.
Identifies a user.
Lists all calls.
Popular RingCentral and Segment workflows.
Looking to get more out of RingCentral and Segment? With Make you can visually integrate RingCentral and Segment into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.
Create Zendesk tickets from missed calls in RingCentral
Want to get back to your customers quickly when you miss their calls? Let Make create a ticket in Zendesk instantly when you have a missed call so that your team can get to it asap,
TRY IT ->Backup RingCentral call recordings in Dropbox
Use this template to automatically backup your RingCentral cloud recordings in Dropbox. The template will create a subfolder in your main folder for each customer with their phone numbers and names used as a subfolder name.
TRY IT ->Identify Segment users from new orders in WooCommerce
This template regularly checks for new orders in WooCommerce and uses the retrieved information to identify the subscribers in Segment. The template is scheduled to run every 15 minutes. You can change the schedule after you set up the template by clicking on the clock icon on the first module.
TRY IT ->Create a new call log in Salesflare from a new call in RingCentral
This template regularly checks for new calls in RingCentral and uses the retrieved information to create new call logs in Salesflare on contact level. Your Salesflare account needs to have a custom field called "RingCentral Calls" as long text on the contact level. The template is scheduled to run every 15 minutes. You can change the schedule after you set up the template by clicking on the clock icon on the first module.
TRY IT ->Identify Segment users from new subscribers in MailChimp
This template regularly checks for new subscribers in MailChimp and uses the retrieved information to identify the subscribers in Segment. The template is scheduled to run every 15 minutes. You can change the schedule after you set up the template by clicking on the clock icon on the first module.
TRY IT ->Identify users in Segment from Shopify orders
Every time a new Shopify order is created, Make will automatically identify the customer using Segment.
TRY IT ->Identify Segment users from ActiveCampaign contacts
Every time a new ActiveCampaign contact is created, Make will automatically identify a Segment user.
TRY IT ->Identify Segment users from Autopilot events
Every time a new contact is created in Autopilot, Make will automatically identify a user in Segment.
TRY IT ->Create a new Google Sheets row for every answered RingCentral call
Every time a new call is answered in RingCentral, Make will automatically add that call's info to a new row in your Google Sheets spreadsheet.
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FAQ
How it works
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