Connect SolarWinds Service Desk and Zendesk Sunshine integrations
Connect SolarWinds Service Desk and Zendesk Sunshine with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like SolarWinds Service Desk and Zendesk Sunshine to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.
Triggers when a new change is created.
Triggers when a new contract is created.
Triggers when a new hardware is created.
Triggers when a new incident is created.
Triggers when a new other asset is created.
Triggers when a new problem is created.
Triggers when a new release is created.
Triggers when a new solution is created.
Triggers when a new user is created.
Creates an object record.
Creates an object type.
Creates a relationship record.
Creates a relationship type.
Creates or updates (overwrites!) a profile. A profile is updated (overwritten) instead of created if the submitted profile source, profile type, identifier type and identifier value match an existing profile.
Deletes an object record.
Deletes an object record by external ID.
Deletes an object type.
Deletes the profile specified by the profile ID.
Deletes a relationship record.
Deletes a relationship type.
Retrieves an object record.
Retrieves an object type.
Retrieves a profile either by profile ID or identifier query.
Retrieves a relationship record.
Retrieves a relationship type.
Performs an arbitrary authorized API call.
Stores an event for a given profile.
Updates an object record.
Updates an object record by external ID.
Updates an object type (recommended for mapping).
Updates a profile (patch or overwrite).
Retrieves the events of a Zendesk user or Sunshine profile.
Retrieves the profiles of a specified Zendesk user.
Retrieves all the records of an object type.
Retrieves the account's custom object types.
Retrieves all the object records that the specified object record has relationship records with for the specified relationship type.
Returns the relationship records of a specified relationship type for a specified object record.
Retrieves all the relationship records of the specified relationship type.
Retrieves the account's relationship types.
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Build your SolarWinds Service Desk and Zendesk Sunshine integrations.
Create custom SolarWinds Service Desk and Zendesk Sunshine workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Creates a new change.
Creates a new contract.
Creates a new hardware.
Creates a new problem.
Creates a relationship record.
Creates a relationship type.
Creates a new release.
Creates a new solution.
Creates a new user.
Popular SolarWinds Service Desk and Zendesk Sunshine workflows.
Looking to get more out of SolarWinds Service Desk and Zendesk Sunshine? With Make you can visually integrate SolarWinds Service Desk and Zendesk Sunshine into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.
Send an email from new problems in SolarWinds Service Desk
This template regularly checks for new problems in SolarWinds Service Desk and sends the retrieved information via email. The template is scheduled to run every 15 minutes. You can change the schedule after you set up the template by clicking on the clock icon on the first module.
TRY IT ->Create a new problem in SolarWinds from a new response in Google Forms
Every time a new response is entered in your Google Form, Make will automatically create a new problem in SolarWinds Service Desk. Note that these fields are mandatory in SolarWinds so either your Google Form needs to collect them or you will need to use static values: 1) Title 2) State (this will likely use a static value set by you from within the template) 3) Requester's Email Address The Google Form responses need to be [stored in a Google Sheet spreadsheet.](https://support.google.com/docs/answer/2917686?hl=en) The sample spreadsheet is [here.](https://docs.google.com/spreadsheets/d/1aZIz5VfLpjHkhzj6KqZEKiV_plNwl-nuZfxwkX71Ico/edit?usp=sharing) We strongly recommend to collect the same items in your form. The template is scheduled to run every 15 minutes. You can change the schedule after you set up the template by clicking on the clock icon on the first module.
TRY IT ->Create a new incident in SolarWinds Service Desk from a new email
This template regularly checks for new emails and uses the retrieved information to create new incidents in SolarWinds Service Desk. The template is scheduled to run every 15 minutes. You can change the schedule after you set up the template by clicking on the clock icon on the first module.
TRY IT ->Create a new problem in SolarWinds Service Desk from a new email
This template regularly checks for new emails and uses the retrieved information to create new problems in SolarWinds Service Desk. The template is scheduled to run every 15 minutes. You can change the schedule after you set up the template by clicking on the clock icon on the first module.
TRY IT ->Create a new alert in SINGL4 from a new incident in SolarWinds Service Desk
This template periodically checks for new incidents in SolarWinds Service Desk and uses the retrieved information to create a new alert in SIGNL4. The template is scheduled to run every 15 minutes. You can change the schedule after you set up the template by clicking on the clock icon on the first module.
TRY IT ->Create Zendesk Sunshine profiles from new Google Sheets rows
Every time a row is added in your Google Sheets, Make will create a Zendesk Sunshine profile of it. We have created a (sample worksheet)[https://docs.google.com/spreadsheets/d/1GFnJCm4YpYFmfsIkc2XfD0QBQ6EOhW8YdYi9zg1YcHk/edit?usp=sharing] for you to use it as a reference.
TRY IT ->Create Zendesk Sunshine profiles from new Airtable records.
Every time a record is added in your Airtable, Make will create a Zendesk Sunshine profile of it. We have created a (sample table)[https://airtable.com/shrGsNi0SKxS8upwd] for you to use it as a reference.
TRY IT ->Create Zendesk Sunshine profiles from new Microsoft 365 Excel worksheet rows
Every time a row is added in your Microsoft 365 Excel, Make will create a Zendesk Sunshine profile of it. We have created a (sample worksheet)[https://dnu-my.sharepoint.com/:x:/g/personal/ivanov_d_donnu_edu_ua1/EY3Ao8tUQaJAt-IoSI480NEBtf9jVLZ5sVoTsSFaMlF5kw?e=yTgbi3] for you to use it as a reference.
TRY IT ->Add new SolarWinds Service Desk incidents to Trello as new cards
Every time a new SolarWinds Service Desk incident is added, Make will automatically add a new card to Trello.
TRY IT ->
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