Connect Zendesk Sunshine integrations
Connect Zendesk Sunshine with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like Zendesk Sunshine to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.
This app is supported and maintained by Make.
Build your Zendesk Sunshine integrations.
Create custom Zendesk Sunshine workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Creates a relationship record.
Creates a relationship type.
Creates an object record.
Creates an object type.
Creates or updates (overwrites!) a profile. A profile is updated (overwritten) instead of created if the submitted profile source, profile type, identifier type and identifier value match an existing profile.
Deletes the profile specified by the profile ID.
Deletes a relationship record.
Deletes a relationship type.
Deletes an object record.
Connect any app with Zendesk Sunshine
Popular Zendesk Sunshine workflows.
Looking to get more out of Zendesk Sunshine? With Make you can visually integrate Zendesk Sunshine into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.
Categorize support tickets with ChatGPT and allocate based on agent expertise
Boost your customer support experience by reducing response time using ChatGPT! Categorize tickets seamlessly, allocate them to agents with relevant expertise, and revamp your customer care efficiency.
TRY IT ->Create Zendesk users from new Google Form responses
Looking for a quick way to create new users in Zendesk from Google Sheets responses? This template will handle this process for you!
TRY IT ->Create Zendesk tickets from missed calls in RingCentral
Want to get back to your customers quickly when you miss their calls? Let Make create a ticket in Zendesk instantly when you have a missed call so that your team can get to it asap,
TRY IT ->Create Zendesk tickets from finished and missed Yodel.io calls
Every time a new call is finished or missed in Yodel.io, Make will automatically create a new ticket in Zendesk.
TRY IT ->Send Email to customers who created more than 2 Zendesk tickets in 30 days
Use this template to automatically send an email message to customers who create more than two tickets in the last 30 days to ensure the issues they have been experiencing are resolved. The template is set to run every day at 10:00. You can change it by clicking the watch icon on the first module.
TRY IT ->Create or close a ticket in Zendesk from a new event in Calendly
Every time a new Calendly event is scheduled with you, a new ticket will be instantly created in Zendesk. If the event is canceled, the ticket will be closed. A notification will be sent to a Microsoft Teams channel. You need to have a Calendly premium account to create this integration.
TRY IT ->Tag and/or comment on Zendesk tickets when an email to a requester is not delivered (from Gmail)
Use this template to automatically tag and/or comment on a Zendesk ticket if an email sent to a requester had not been delivered. The template works if you're using Zendesk in connection with Gmail.
TRY IT ->Create a ticket metric in Databox with the number of Zendesk tickets created each day
Use this template to automatically create a ticket metric in Databox with the number of Zendesk tickets created each day. This template will process all your existing tickets. We recommend running this template once and then using [this template](https://www.Make.com/en/integration/8845-update-the-ticket-metric-in-databox-with-the-number-of-zendesk-tickets-created-on-the-previous-day) to update the metric each day.
TRY IT ->Tag and/or comment on Zendesk tickets when an email to requester is not delivered (from Microsoft 365 Email)
Use this template to automatically tag and/or comment on a Zendesk ticket if an email sent to a requester had not been delivered. The template works if you're using Zendesk in connection with Outlook.
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