Connect tawk.to and Google Sheets integrations
Streamline your customer support by integrating tawk.to with Google Sheets using Make—automatically capture live chat data and support tickets, eliminating manual updates to boost efficiency and data management.
Triggers when a chat ends.
Triggers when the first message in a chat is sent by a visitor or agent.
Triggers when a new ticket is created.
Creates a new conditional format rule at the given index. All subsequent rules' indexes are incremented.
Appends a new row to the bottom of the table.
Adds a new sheet.
Appends multiple rows to the bottom of the table.
Updates multiple rows.
Clears a specific cell.
Clears values from a specific row.
Clears a specified range of values from a spreadsheet.
Copies a sheet to another spreadsheet.
Creates a new spreadsheet.
Creates a new spreadsheet from a template sheet.
Deletes a conditional format rule at the given index. All subsequent rules' indexes are decremented.
Deletes a specific row.
Deletes a specific sheet.
Gets a specific cell.
Performs an arbitrary authorized API call.
Returns processed data as a result of the MAKE_FUNCTION or INTEGROMAT function. Sheets Add-On required.
Renames a specific sheet.
Updates a specific cell.
Updates a row.
Returns a sheet’s content defined by range values.
Gets a list of all sheets in a spreadsheet.
Returns results matching the given criteria.
Returns results matching the given criteria. This module doesn't return a row number.
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Build your tawk.to and Google Sheets integrations.
Integrate Google Sheets with tawk.to using Make to streamline your customer support processes. By setting Google Sheets as a trigger, you can automatically capture live chat data, customer queries, and support ticket details. This data is then sent directly to tawk.to as an action, where it is aggregated into a centralized document. This automation eliminates manual updates, improves efficiency, and enhances data management capabilities.
Creates a new conditional format rule at the given index. All subsequent rules' indexes are incremented.
Appends a new row to the bottom of the table.
Adds a new sheet.
Appends multiple rows to the bottom of the table.
Updates multiple rows.
Clears a specified range of values from a spreadsheet.
Clears a specific cell.
Clears values from a specific row.
Copies a sheet to another spreadsheet.
Popular tawk.to and Google Sheets workflows.
Maximize Efficiency with tawk.to and Google Sheets Integration! Sync, automate, and optimize your ticket handling and reporting in one place.
How to setup tawk.to and Google Sheets in 5 easy steps
Get the Webhook URL from Make
Start by creating a new Watch module in Make, give it a name, then save it and copy the provided URL.
Set Up Webhook in Tawk.to
Go to Tawk.to settings and create a new webhook, then paste the copied URL from Make and choose the events you want to monitor.
Add Google Sheets Module in Make
In Make, add a Google Sheets module to your scenario and set up a new connection by signing in with your Google account.
Name and Configure Your Google Sheets Connection
Optionally, give a name to your Google Sheets connection, and follow prompts to authenticate it.
Finalize and Activate
Complete the setup by saving, enabling Make to interact with Google Sheets based on the webhook settings.
Top Advantages of Integrating tawk.to and Google Sheets for Automation
Integrating tawk.to and Google Sheets enables automatic ticket logging, data consolidation, improved workflow automation, simplified reporting, and better team collaboration by centralizing ticket information for easy access and analysis.
Automatically log every new tawk.to ticket into Google Sheets for centralized and organized tracking.
Consolidate customer interactions and ticket details in Google Sheets for easy access and analysis.
Eliminate manual data entry and save time by automating the addition of new tawk.to tickets to Google Sheets.
Simplify the creation of reports and analyses by having all ticket information readily available in Google Sheets.
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