Connect Twilio and Vapi integrations
Transform your customer communications with intelligent automation that connects Twilio and Vapi through Make—instantly converting SMS messages and voice calls into dynamic AI-powered responses that work 24/7. Build sophisticated communication workflows without coding, eliminate manual tasks, and create customer experiences that scale your business while reducing operational costs.
Webhook for status callback field in a create message action. Triggers for outgoing messages.
Triggers when a new alert (notification) is issued.
Triggers when a new call is created.
Triggers when a new message is created.
Triggers when a new recording is created.
Triggers when a new transcription is created.
Creates an outbound phone call to Twilio or Vonage number added on your dashboard.
Create Call
Performs an arbitrary authorized API call.
Returns the response to the function call be it error or result.
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Build your Twilio and Vapi integrations.
Connect Vapi and Twilio through Make's intuitive integration platform to automate your communication workflows. Make empowers businesses to build sophisticated automated workflows that use Vapi as a trigger to initiate actions in Twilio, eliminating manual tasks and creating intelligent communication systems that work around the clock. When Vapi detects events such as incoming SMS messages or voice calls, it triggers automated responses in Twilio's advanced voice AI technology. By integrating Vapi as a trigger and Twilio as an action, you can create dynamic voice agents that respond to text messages, automate follow-up calls based on customer engagement, or build comprehensive communication funnels that improve customer experience while reducing operational overhead. Make's visual workflow builder enables you to map data from Vapi triggers to Twilio actions, set conditional logic, and monitor your automated processes in real-time, ensuring your integration runs smoothly and efficiently.
Create Call
Calls a specified phone number and executes specified instructions.
Sends a message.
Creates a new execution.
Creates an outbound phone call to Twilio or Vonage number added on your dashboard.
Deletes a call record from your account.
Deletes a message record from your account.
Deletes a selected execution.
Downloads a media resource from the message.
Popular Twilio and Vapi workflows.
Looking to get more out of Twilio and Vapi? With Make you can visually integrate Twilio and Vapi into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.
How to setup Twilio and Vapi in 5 easy steps
Get your Twilio credentials from the dashboard
Log into your Twilio account and go to the Developer tab in your Dashboard. Here you'll find two important pieces of information: your Account SID and Auth Token. Copy both of these codes and keep them handy - they're like keys that will let Make access your Twilio account securely.
Add Twilio to your Make scenario
Open your Make account and go to the automation scenario where you want to use Twilio. Add a Twilio module to your workflow and click the button to create a new connection. This is where you'll link your Twilio account to Make so the two platforms can work together.
Connect Twilio by entering your credentials
In the connection window that appears, paste your Account SID into the SID field and your Auth Token into the Auth Token field. You can also give this connection a friendly name so you can easily recognize it later. Click Save to complete the Twilio connection.
Get your Vapi API Key
Log into your Vapi account and navigate to the Build section in the left sidebar, then click on Vapi API Keys. Find your Private Key and copy it - this is your access code for connecting Vapi to Make. If you don't see a key listed, you can generate a new one by clicking the Add Key button.
Connect Vapi to your Make scenario
Back in Make, add a Vapi module to your scenario and click to create a connection. Paste the Private Key you copied from Vapi into the API Key field, give your connection a memorable name if you'd like, and save it. Both your Twilio and Vapi apps are now connected and ready to automate tasks together in Make.
Transform your communication with Twilio and Vapi integration
Integrate Twilio and Vapi to automate voice and messaging workflows, centralize call logging, and gain unified analytics across your communication channels for smarter customer engagement.
Trigger Twilio SMS notifications or calls based on Vapi.ai voice interaction events to create comprehensive multi-channel communication strategies.
Automatically log Vapi.ai call data and transcripts to Twilio-connected systems for centralized communication tracking and analysis.
Use Vapi.ai for AI-powered voice interactions and automatically fallback to Twilio for traditional SMS or voice calls when needed.
Instantly send Twilio SMS alerts to team members when specific Vapi.ai webhook events occur, ensuring immediate awareness of critical call outcomes.
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