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Connect Vapi and Salesforce integrations

Connect Vapi and Salesforce with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like Vapi and Salesforce to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.

Trigger
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Vapi

Listens to end of call report from Vapi call via this webhook.

Vapi

Listens to function call from Vapi. Creates the Tool definition in Vapi during setup.

Vapi
Salesforce
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Action
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Salesforce

Completes or aborts a job.

Salesforce

Creates a new bulk data job.

Salesforce

Creates a new record in an object.

Salesforce

Deletes a record.

Salesforce

Downloads an attachment or a document.

Salesforce

Gets a specified record in an object.

Salesforce

Performs an arbitrary authorized API call.

Salesforce

Performs an arbitrary authorized API call, with a personalized base URL.

Salesforce

Posts a message to a chatter feed.

Salesforce

Updates an existing record in an object.

Salesforce

Upserts a record.

Salesforce

Retrieves all bulk data jobs in the organization.

Salesforce

Lists or searches for records in an object using filter or SOQL query.

Salesforce

Searches for records in an object using SOSL query.

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Build your Vapi and Salesforce integrations.

Create custom Vapi and Salesforce workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

Vapi
Client Message

Sends a client-generated event or object to the VAPI platform. Commonly used for live updates or user actions.

Action
Salesforce
Complete/Abort a Job

Completes or aborts a job.

Action
Vapi
Create Assistant

Creates a new voice assistant with a specified configuration (name, voice, model, etc.).

Action
Vapi
Create Call

Starts a new call session using an assistant or a squad. Often used to simulate or initiate interactions.

Action
Vapi
Create Squad

Creates a group of assistants (a squad) where the first available assistant responds to a call.

Action
Vapi
Create Tool

Defines a new tool that can be invoked by an assistant (e.g., API calls, function tools, DTMF).

Action
Vapi
Create Workflow

Sets up a conversation workflow made of nodes (conversation and tool nodes) and conditional edges.

Action
Salesforce
Create a Job

Creates a new bulk data job.

Action
Salesforce
Create a Record

Creates a new record in an object.

Action

Popular Vapi and Salesforce workflows.

Looking to get more out of Vapi and Salesforce? With Make you can visually integrate Vapi and Salesforce into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.

FAQ

How it works

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