Connect WhatsApp Business Cloud and Google Vertex AI (Gemini) integrations
Transform your customer conversations with intelligent automation by connecting WhatsApp Business Cloud and Google Vertex AI (Gemini). Instantly capture incoming messages, generate personalized AI-powered responses, and deliver exceptional customer experiences—empowering your business to communicate smarter, faster, and more efficiently than ever before.
Triggers when a new message is received.
Analyzes images and/or videos from the input parameters based on instructions specified in the prompt.
Creates a chat prompt to a Gemini model based on the input parameters.
Generates an answer for an image using Imagen.
Creates high quality images using Imagen with text prompts to guide the generation.
Generates a caption from an image you provide using Imagen.
Generates a video from a text prompt.
Performs an arbitrary authorized API call.
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Build your WhatsApp Business Cloud and Google Vertex AI (Gemini) integrations.
Google Vertex AI (Gemini) acts as a trigger that monitors and captures customer inquiries and messages as they are received. When a new message comes through Google Vertex AI (Gemini), it automatically initiates the workflow by sending the message content to WhatsApp Business Cloud. WhatsApp Business Cloud then functions as an action that processes these messages using advanced language models to generate personalized responses, analyze sentiment, or extract valuable insights from the conversations. This integration enables automated processing of WhatsApp messages through AI-powered analysis and response generation, allowing businesses to handle customer communications intelligently and efficiently without manual intervention.
Analyzes images and/or videos from the input parameters based on instructions specified in the prompt.
Creates a chat prompt to a Gemini model based on the input parameters.
Deregisters a sender by its ID.
Downloads a media by its ID.
Activates the two-step verification for a sender number by its ID and a 6 digits pin.
Generates a video from a text prompt.
Generates an answer for an image using Imagen.
Creates high quality images using Imagen with text prompts to guide the generation.
Generates a caption from an image you provide using Imagen.
Popular WhatsApp Business Cloud and Google Vertex AI (Gemini) workflows.
Looking to get more out of WhatsApp Business Cloud and Google Vertex AI (Gemini)? With Make you can visually integrate WhatsApp Business Cloud and Google Vertex AI (Gemini) into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.
How to setup WhatsApp Business Cloud and Google Vertex AI (Gemini) in 5 easy steps
Add your app module to Make
Log into your Make account and open the scenario where you want to create your automation. Add either a Google Vertex AI or WhatsApp Business Cloud module to your workspace, then click on the option to create a new connection. This opens the setup window where you can begin connecting your chosen application to Make.
Set up your Google Cloud project
If you're connecting Google Vertex AI, you'll need to create a project in Google Cloud Platform first. Log in with your Google account, create a new project with a descriptive name, and select where you want it hosted. After creating the project, make sure it's selected as your active project in the dropdown menu at the top of the screen so all your settings apply to the right place.
Enable the Vertex AI API
To let Make communicate with Google Vertex AI, you need to turn on the Vertex AI Gemini API in your Google Cloud project. Go to the APIs & Services section, find the Library, and search for 'Vertex AI Gemini API.' Click on it and press the Enable button to activate this feature for your project.
Connect WhatsApp through Facebook
For WhatsApp Business Cloud, select 'WhatsApp Business Cloud' as your connection type, then click to sign in with Facebook. You'll be redirected to Facebook's login page where you'll enter your credentials. This connection links your WhatsApp business features to your Facebook account, which is necessary because WhatsApp Business Cloud runs through Facebook's business infrastructure.
Configure your business profile
Choose the Facebook business account you want to connect to Make from the list of your business assets. Then set up your WhatsApp Business profile by adding your business name, description, and phone number. Once you've completed these details, save your settings to finalize the connection and start using your connected apps in Make.
Transform customer engagement with AI-powered WhatsApp automation
Integrate WhatsApp Business Cloud with Google Vertex AI (Gemini) to automate intelligent responses, analyze customer sentiment, generate personalized content, and scale multilingual communication.
Automatically respond to WhatsApp Business messages using Vertex AI's Gemini models to provide intelligent, context-aware answers in real-time.
Use Gemini's language capabilities to automatically translate and respond to WhatsApp messages in multiple languages, expanding your global reach.
Use Vertex AI to analyze incoming WhatsApp messages for sentiment, intent, and urgency, then automatically route them to appropriate teams or trigger specific workflows.
Generate customized WhatsApp marketing messages using Gemini's generative AI based on customer data and preferences, creating engaging personalized content automatically.
![How to Build Your First WhatsApp Business Chatbot [Tutorial]](/_next/image?url=https%3A%2F%2Fwww.make.com%2F_next%2Fimage%3Furl%3Dhttps%253A%252F%252Fimages.ctfassets.net%252Fun655fb9wln6%252F2zLlVn25q0rsTxPUmh7aE2%252Fa28427e80d592a93a552ad5832ea6582%252FHow_to_Build_Your_First_WhatsApp_Business_Chatbot.png%26w%3D1920%26q%3D75&w=3840&q=75)
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