Connect WhatsApp Business Cloud and Vapi integrations
Transform your WhatsApp Business Cloud conversations into intelligent voice interactions with Vapi's AI-powered responses through Make's automation. Instantly respond to customer inquiries with sophisticated conversational AI that activates automatically from your WhatsApp messages, delivering real-time support that scales.
Triggers when a new message is received.
Creates an outbound phone call to Twilio or Vonage number added on your dashboard.
Create Call
Performs an arbitrary authorized API call.
Returns the response to the function call be it error or result.
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Build your WhatsApp Business Cloud and Vapi integrations.
Connect Vapi and WhatsApp Business Cloud through Make's integration platform to enable intelligent automation. Automatically trigger WhatsApp Business Cloud's AI voice capabilities directly from Vapi conversations, enabling sophisticated voice interactions that respond to customer inquiries in real-time. Vapi acts as the trigger, detecting incoming messages or conversation events, while WhatsApp Business Cloud functions as the action, executing AI-powered voice responses based on the triggered WhatsApp activity. This integration allows Vapi messaging to connect with WhatsApp Business Cloud's conversational AI technology, automating customer support and creating intelligent voice conversations initiated by WhatsApp interactions.
Create Call
Creates an outbound phone call to Twilio or Vonage number added on your dashboard.
Deregisters a sender by its ID.
Downloads a media by its ID.
Activates the two-step verification for a sender number by its ID and a 6 digits pin.
Retrieves the details of the WhatsApp business profile by the sender ID.
Performs an arbitrary authorized API call.
Registers a sender by its ID and a 6 digits pin.
Returns the response to the function call be it error or result.
Popular WhatsApp Business Cloud and Vapi workflows.
Looking to get more out of WhatsApp Business Cloud and Vapi? With Make you can visually integrate WhatsApp Business Cloud and Vapi into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.
How to setup WhatsApp Business Cloud and Vapi in 5 easy steps
Get your Vapi API key
Log into your Vapi account and go to the Build section in the left sidebar. Click on Vapi API Keys and copy your Private Key - this is what you'll use to connect Vapi with Make. If you don't see a private key, click Add Key to create one and then copy it.
Connect Vapi to Make
Open your Make account and go to the scenario where you want to use Vapi. Add a Vapi module to your workflow and click the Create a connection button. In the connection window, paste the Private Key you copied from Vapi into the API Key field, then click Save to complete the connection.
Add WhatsApp Business Cloud to your scenario
In your Make scenario, add a WhatsApp Business Cloud module and click Create a connection to start linking it. Select WhatsApp Business Cloud as your connection type from the available options, and you can give it a custom name to help you identify it later.
Log in with Facebook to connect WhatsApp
You'll be asked to log in using your Facebook account to connect WhatsApp Business Cloud with Make. Follow the prompts to authenticate and grant Make permission to access your WhatsApp Business account. During this process, you'll need to select which business assets you want to use with Make.
Finalize your WhatsApp Business connection
Complete the setup by filling in your business information and selecting your WhatsApp Business account. Add your WhatsApp phone number and complete each step as prompted. If you see a Resource not found error, simply retry the connection and select your existing accounts from the list instead of creating new ones.
Powerful automation: WhatsApp Business Cloud meets Vapi AI
Integrate WhatsApp Business Cloud and Vapi to automate AI-powered voice calls, instantly notify teams of call events, qualify leads, schedule appointments 24/7, and deliver multilingual support.
Automatically trigger Vapi AI voice calls in response to WhatsApp Business messages, enabling voice-based customer interactions without manual intervention.
Receive instant WhatsApp notifications when Vapi webhook events occur, keeping your team informed about call statuses, completions, and outcomes.
Capture WhatsApp inquiries and automatically initiate Vapi AI calls to qualify leads, then send results back through WhatsApp for immediate follow-up.
Use Vapi voice AI to handle appointment bookings triggered by WhatsApp messages, then confirm details back to customers via WhatsApp automatically.
![How to Build Your First WhatsApp Business Chatbot [Tutorial]](/_next/image?url=https%3A%2F%2Fwww.make.com%2F_next%2Fimage%3Furl%3Dhttps%253A%252F%252Fimages.ctfassets.net%252Fun655fb9wln6%252F2zLlVn25q0rsTxPUmh7aE2%252Fa28427e80d592a93a552ad5832ea6582%252FHow_to_Build_Your_First_WhatsApp_Business_Chatbot.png%26w%3D1920%26q%3D75&w=3840&q=75)
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