Wix Answers integrations

Connecting Wix Answers on Make

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Connect Wix Answers with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like Wix Answers to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.

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Build your Wix Answers integrations.

Create custom Wix Answers workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

Add a Reply to a Ticket

Adds an agent reply or an internal note to a ticket.

Action

Create a Ticket

Creates a ticket for a user.

Action

Create an Article

Creates a new article and returns the newly created article.

Action

Get a Ticket

Gets the information of a ticket by its ID.

Action

Get an Article

Returns an article by ID per locale.

Action

Make an API Call

Performs an arbitrary authorized API call.

Action

Search Articles

Searches for articles that fulfill the search/filtering criteria.

Search

Search Tickets

Gets a list of tickets that match the search/filtering criteria.

Search

Update an Article

Updates the article's title and content and automatically publishes the changes, making those changes visible to users.

Action

Popular Wix Answers workflows.

Looking to get more out of Wix Answers? With Make you can visually integrate Wix Answers into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.

Save Wix Answers tickets to Google Sheets

Every time a new ticket is opened in Wix Answers, Make will automatically add the ticket information to a Google Sheets spreadsheet.

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Filter Wix Answers tickets and send them to Slack

Every time a new ticket is added to your Wix Answers domain, Make will automatically filter it by language and send it to a specific Slack channel.

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Filter Wix Answers tickets by language and assign them to a Telegram chat.

Every time a new ticket is added to your Wix Answers domain, Make will automatically filter it by language and assign it to a specific Telegram chat id.

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Post new Wix Answers tickets on Discord

Every time a new ticket is submitted to Wix Answers, Make will automatically post a message on a specified Discord server.

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Add new Wix Answers tickets as Trello cards

Every time a new ticket is added to your Wix Answers domain, Make will automatically add it as a card in the Trello board of your choice.

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Create a new Wix Answers ticket from a Cognito Forms entry

Every time a new Cognito Forms entry is submitted, Make will automatically create a new ticket in Wix Answers.

The template uses this example form.

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Send Chrome push notifications for new Wix Answers tickets

Every time a new ticket is created in Wix Answers, Make will automatically send a push notification via Google Chrome, using this extension.

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Create Wix Answers tickets from new Chatfuel conversations

Every time a new message is sent within a specific block in Chatfuel, Make will automatically create a new Wix Answers ticket. This template allows you to connect a facebook messenger chatbot to your favorite customer support tool.

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