Connect Zendesk Sunshine integrations

Connect Zendesk Sunshine with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like Zendesk Sunshine to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.

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Build your Zendesk Sunshine integrations.

Create custom Zendesk Sunshine workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

Create a Relationship Record

Creates a relationship record.

Action

Create a Relationship Type

Creates a relationship type.

Action

Create an Object Record

Creates an object record.

Action

Create an Object Type

Creates an object type.

Action

Create or Update a Profile

Creates or updates (overwrites!) a profile. A profile is updated (overwritten) instead of created if the submitted profile source, profile type, identifier type and identifier value match an existing profile.

Action

Delete a Profile

Deletes the profile specified by the profile ID.

Action

Delete a Relationship Record

Deletes a relationship record.

Action

Delete a Relationship Type

Deletes a relationship type.

Action

Delete an Object Record

Deletes an object record.

Action

Popular Zendesk Sunshine workflows.

Looking to get more out of Zendesk Sunshine? With Make you can visually integrate Zendesk Sunshine into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.

Add new Zendesk tickets to a Google Sheets spreadsheet as new rows

Every time a new ticket is opened in Zendesk, Make will automatically add the ticket information to a Google Sheets spreadsheet. The template uses this example spreadsheet.

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Create Zendesk Sunshine profiles from new Google Sheets rows

Every time a row is added in your Google Sheets, Make will create a Zendesk Sunshine profile of it. We have created a (sample worksheet)[https://docs.google.com/spreadsheets/d/1GFnJCm4YpYFmfsIkc2XfD0QBQ6EOhW8YdYi9zg1YcHk/edit?usp=sharing] for you to use it as a reference.

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Tag and/or comment on Zendesk tickets when an email to a requester is not delivered (from Gmail)

Use this template to automatically tag and/or comment on a Zendesk ticket if an email sent to a requester had not been delivered. The template works if you're using Zendesk in connection with Gmail.

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Send new tickets from Zendesk as Slack messages.

Use this automation to notify your team on Slack whenever new tickets are created in Zendesk. Make will automatically retrieve the URLs of the tickets and send it as Slack messages.

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Send Slack messages when new tickets are created in Zendesk

Whenever new tickets are added in Zendesk, the tickets are automatically retrieved and messages containing the tickets URL are sent via Slack.

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Create tickets on Zendesk from messages received in a public Slack channel

This integration retrieves messages from a public Slack channel and creates tickets from it on Zendesk.

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Create tickets on Zendesk from messages received in a private Slack channel

This integration retrieves messages from a private Slack channel and creates tickets from it on Zendesk.

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Create tickets on Zendesk from direct messages on Slack

This integration retrieves direct messages on Slack and creates tickets from it on Zendesk.

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Categorize support tickets with ChatGPT and allocate based on agent expertise

Boost your customer support experience by reducing response time using ChatGPT! Categorize tickets seamlessly, allocate them to agents with relevant expertise, and revamp your customer care efficiency.

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Connect Zendesk Sunshine integrations

Build your Zendesk Sunshine integrations.

Connect any app with Zendesk Sunshine

How Make works

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