New: Make AI Agents are here! Build adaptive, intelligent automation - available now on all paid plans 🚀

Make Logo

Connect Zendesk and Salesforce integrations

Connect Zendesk and Salesforce with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like Zendesk and Salesforce to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.

Trigger
Select a trigger...
Zendesk

Checks whether new comments were added to an article.

Zendesk

Checks whether new articles were created.

Zendesk

Watches specific events configured by the user through Zendesk triggers or automations.

Zendesk

Checks whether new comments were added to a forum post.

Zendesk

Checks whether new forum posts were created.

Zendesk

Checks whether new groups were created.

Zendesk

Checks whether new organizations were created.

Zendesk

Checks whether there are new audits (activity) on a ticket.

Zendesk

Checks whether new tickets were created.

Zendesk

Triggers when a new ticket's comment is created.

Zendesk

Checks whether new tickets were created in a view.

Zendesk

Checks whether new users were created.

Zendesk

Checks whether new views were created.

Zendesk
Salesforce
Get started freeNo credit card requiredNo time limit on Free plan
Action
Select an action...
Salesforce

Completes or aborts a job.

Salesforce

Creates a new bulk data job.

Salesforce

Creates a new record in an object.

Salesforce

Deletes a record.

Salesforce

Downloads an attachment or a document.

Salesforce

Gets a specified record in an object.

Salesforce

Performs an arbitrary authorized API call.

Salesforce

Performs an arbitrary authorized API call, with a personalized base URL.

Salesforce

Posts a message to a chatter feed.

Salesforce

Updates an existing record in an object.

Salesforce

Upserts a record.

Salesforce

Retrieves all bulk data jobs in the organization.

Salesforce

Lists or searches for records in an object using filter or SOQL query.

Salesforce

Searches for records in an object using SOSL query.

Trusted by thousands of fast-scaling organizations around the globe

finn-logo
bamboo-hr-logo
Spotify logo
bny-logo
bolt-logo

Automate your work. Build something new.

Just drag and drop apps to automate existing workflows or build new complex processes. Solve problems across all areas and teams.

Get started →
greenhouse-facebook-twitter-linkedin-integration

Build your Zendesk and Salesforce integrations.

Create custom Zendesk and Salesforce workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

Zendesk
Add, Replace or Remove Tags

Adds tags or replaces existing tags of a ticket, user or organization.

Action
Salesforce
Complete/Abort a Job

Completes or aborts a job.

Action
Zendesk
Create a Group

Creates a group.

Action
Salesforce
Create a Job

Creates a new bulk data job.

Action
Salesforce
Create a Record

Creates a new record in an object.

Action
Zendesk
Create a Side Conversation

Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.

Action
Zendesk
Create a Ticket

Creates a ticket.

Action
Zendesk
Create a Ticket Comment

Creates a ticket comment.

Action
Zendesk
Create or Update a Ticket Field Option

Creates or updates a drop-down ticket field option.

Action

Popular Zendesk and Salesforce workflows.

Looking to get more out of Zendesk and Salesforce? With Make you can visually integrate Zendesk and Salesforce into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.

FAQ

How do I get started with Make?
What is a scenario?
What is a module?
What is mapping?

How it works

Traditional no-code iPaaS platforms are linear and non-intuitive. Make allows you to visually create, build, and automate without limits.

image (48)

Trusted by 200,000+ customers

"Make really helped us to scale our operations, take the friction out of our processes, reduce costs, and relieved our support team. It is difficult to not become a fan."

Head of Operations at Teleclinic

"Make drives unprecedented efficiency within our business in ways we never imagined. It’s having an extra employee (or 10) for a fraction of the cost."

COO at Shop Accelerator Martech

"The simplicity, flexibility and ability to build real complex automations without any knowledge of programming makes it the best thing since sliced bread."

Product Owner at Smaily

"True citizen development in the entire company. Make is present in every department, empowering the company to offer a unique customer experience."

CTO & Co-founder at FINN