Connect Zoho Desk and Zoho Creator integrations
Connect Zoho Desk and Zoho Creator with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like Zoho Desk and Zoho Creator to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.
Adds a comment to an object based on id for a particular module (tasks, tickets).
Closes one or more tickets by specifying the ticket ID(s) in a list.
Creates an object based on a selected module (ex: create an account, create a contact, create a ticket ...).
Deletes a specified object based on id from a selected module (ex: delete an account, delete a contact, delete a ticket ...).
Sets or unsets contacts/tickets as spam by specifying their ids into a list.
Returns only one object that has a specified id from a selected module (ex: a task, a ticket, an account ...).
Performs an arbitrary authorized API call.
Updates a specific object based on id from a selected data (ex: update an account, update a ticket, update a contact ...).
Adds a new record.
Deletes a record.
Downloads a file from an attachment field of a record.
Retrieves a record.
Performs an arbitrary authorized API call.
Updates an existing record.
Lists all applications for this account.
Lists all forms in the selected application.
Retrieves all reports in the selected application.
Searches for records matching the chosen criteria in a selected report.
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Build your Zoho Desk and Zoho Creator integrations.
Create custom Zoho Desk and Zoho Creator workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Adds a comment to an object based on id for a particular module (tasks, tickets).
Adds a new record.
Closes one or more tickets by specifying the ticket ID(s) in a list.
Creates an object based on a selected module (ex: create an account, create a contact, create a ticket ...).
Deletes a record.
Deletes a specified object based on id from a selected module (ex: delete an account, delete a contact, delete a ticket ...).
Downloads a file from an attachment field of a record.
Sets or unsets contacts/tickets as spam by specifying their ids into a list.
Retrieves a record.
Popular Zoho Desk and Zoho Creator workflows.
Looking to get more out of Zoho Desk and Zoho Creator? With Make you can visually integrate Zoho Desk and Zoho Creator into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.
Add records to Zoho Creator from a custom webhook
Streamline your data collection process by integrating a custom webhook with Zoho Creator. This template allows you to automatically add a record in Zoho Creator every time your custom webhook is triggered, ensuring that your data is captured efficiently and accurately. Perfect for businesses looking to enhance their workflow and maintain organized records without manual input.
TRY IT ->Create recurring Zoho Desk tickets from Airtable
Use this template to automatically create recurring Zoho Desk tickets from Airtable. It can create tickets that are supposed to be created every day, week, or month. The template works with the following [Airtable base](https://airtable.com/shrXILK6K5IS4wLxe). For the weekly tickets, enter the name of the day (i.e. Monday, or Wednesday) the ticket should be created on to the 'Day' field. For the monthly ticket, enter the day of the month without the leading zero (i.e. 3, or 16). You can get Department, Contact (i.e. Customer), and Agent (i.e. Assignee) ID in your Zoho Desk account after clicking on the particular Department, Customer, and Agent in the respective menu (Customers menu is visible at the top of your Zoho Desk page, for Department and Agent menu you have to click on the cogwheel in the upper-right corner of the page). The ID is a 17-digit number at the end of the URL.
TRY IT ->Add new Zoho Creator orders to Google Sheets
Every time a new record is added to Zoho Creator, Make will automatically add a new row in Google Sheets. The template requires the Zoho Creator [Order Management application](https://www.zoho.com/creator/order-management.html) and uses this [example spreadsheet](https://docs.google.com/spreadsheets/d/1bFDg-SF1XKdX9ysQDDs0yI2pRhV__BF24IyrSXJsUAw/edit?usp=sharing).
TRY IT ->Generate Barcodes for new Zoho Creator records
Every time a new record is added to a selected Zoho Creator application, Make will automatically generate a Barcode. Then, the Barcode is saved to a specified Google Drive folder.
TRY IT ->Add Zoho Creator records from new Google Forms responses
Every time a new response is entered on your Google Form, Make will automatically add a new order to your Zoho Creator application. This template uses the [Order Management application](https://www.zoho.com/creator/order-management.html) from Zoho Creator. Note that these fields are mandatory in Zoho Creator so either your Google Form needs to collect them or you will need to use static values: 1) Order Date 2) Customer 3) Sales Owner 4) Estimated Delivery Date 5) Tax 6) Subtotal (optional) 7) Net Total (optional) The Google Form responses need to be [stored in a Google Sheet spreadsheet.](https://support.google.com/docs/answer/2917686?hl=en) The sample spreadsheet is [here.](https://docs.google.com/spreadsheets/d/16pVYFrE-0v2L6R71lsTf3s-vaZqWfVKWvLYXd0r9aTI/edit?usp=sharing) The template is scheduled to run every 15 minutes. You can change the schedule after you set up the template by clicking on the clock icon on the first module.
TRY IT ->Create a new ticket in Zoho Desk from a new Typeform form response
Every time a new Typeform form response is submitted, a new ticket will be instantly created in Zoho Desk. The template expects your Typeform form to collect the following information: 1) Email 2) First name 3) Last name
TRY IT ->Add records in Zoho Creator when barcodes are scanned
Every time a barcode / QR code is scanned via the Make Android app, Make will automatically add a record in Zoho Creator.
TRY IT ->Zoho Desk ticket created on new Google Forms response
Every time a new Google Forms response is collected, it will be sent into Zoho Desk as a new ticket. Response must contain Last name & Email. You can use [this one](https://forms.gle/iY33NbfKAUEc1F5Y6) as an example.
TRY IT ->New Zoho CRM accounts saved / updated in Zoho Desk
On each run, Zoho CRM will get last 20 accounts that have been created / modified. Zoho Desk will then create corresponding account or update it.
TRY IT ->
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