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Zoho Desk

Zoho Desk integrations

Connecting Zoho Desk on Make
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Connect Zoho Desk with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like Zoho Desk to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.

Categories
Help Desks
Multichannel Communication
Zoho

Build your Zoho Desk integrations.

Create custom Zoho Desk workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

Zoho Desk
Add Comment

Add a comment to an object based on id for a particular module (tasks, tickets).

Action
Zoho Desk
Close Tickets

Close one or more tickets by specifying the ticket ID(s) in a list.

Action
Zoho Desk
Create Object

Create an object based on a selected module (ex: create an account, create a contact, create a ticket ...).

Action
Zoho Desk
Delete Object

Delete a specified object based on id from a selected module (ex: delete an account, delete a contact, delete a ticket ...).

Action
Zoho Desk
Edit Spam Objects

Set or unset contacts/tickets as spam by specifying their ids into a list.

Action
Zoho Desk
Get Object

Returns only one object that has a specified id from a selected module (ex: a task, a ticket, an account ...).

Action
Zoho Desk
List Objects

Returns a list that contains multiple objects from a selected module (multiple accounts, multiple contacts, multiple tickets ...).

Search
Zoho Desk
Make an API Call

Performs an arbitrary authorized API call.

Action
Zoho Desk
Search Objects

Returns multiple objects based on a search criteria from a selected module(ex: accounts where account name contains 'Joe', tickets where subject contains 'Hello', contacts where email contains domain '@gmail.com' ...).

Search

Popular Zoho Desk workflows.

Looking to get more out of Zoho Desk? With Make you can visually integrate Zoho Desk into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.

Airtable
Flow Control
Zoho Desk
Create recurring Zoho Desk tickets from Airtable

Use this template to automatically create recurring Zoho Desk tickets from Airtable. It can create tickets that are supposed to be created every day, week, or month.

The template works with the following Airtable base. For the weekly tickets, enter the name of the day (i.e. Monday, or Wednesday) the ticket should be created on to the 'Day' field. For the monthly ticket, enter the day of the month without the leading zero (i.e. 3, or 16).

You can get Department, Contact (i.e. Customer), and Agent (i.e. Assignee) ID in your Zoho Desk account after clicking on the particular Department, Customer, and Agent in the respective menu (Customers menu is visible at the top of your Zoho Desk page, for Department and Agent menu you have to click on the cogwheel in the upper-right corner of the page). The ID is a 17-digit number at the end of the URL.

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