Get all your Gong calls summarized with OpenAI and notify sales
Apps used in template
About
Discover an innovative solution with OpenAI - get concise summaries of your Gong calls and send them to your sales team on Slack to boost customer sales insights and intelligence.
The scenario is set to execute every morning at 8:00am and will summarize calls that occurred in the past 24 hours.
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When a Slack message is sent in a specified channel, the scenario checks the Google sheet with addresses. If it’s already there, it does nothing. But if it’s not there, the scenario adds the new email to the list. More information here.
Every time a new message is posted on your Discord channel, Make will automatically add that message to your Google Sheets spreadsheet as a new row. The template uses this example spreadsheet.
Create your own workflow
Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Adds a call media, recorded by a telephony system (PBX) or other media recording facility. Gong accepts call recordings in various audio and video file formats, including WAV, MP3, MP4, MKV and FLAC.
Generates bundles with their own structure.
Composes a string for easier mapping of scenarios.
Converts a text from one codepage to another.
Creates new call.
Retrieve data for a specific call.
Get values of a previously stored variables.
Get the value of a previously stored variable.
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