Shopify to WhatsApp order confirmation
Shopify to WhatsApp order confirmation
Apps used in template
About
Instantly notify customers via WhatsApp when they place an order on your Shopify store.
HOW IT WORKS:
- Triggers when a new order is created in Shopify
- Extracts customer details (name, phone, order number, total)
- Sends personalized WhatsApp confirmation message via WhatsScale
BENEFITS:
- 98% open rate vs 20% for email
- Instant delivery - customers know their order is confirmed
- Builds trust and reduces "did my order go through?" support tickets
SETUP REQUIRED:
- Shopify store with API access
- WhatsScale account with connected WhatsApp session
- Customer phone numbers in Shopify orders
MESSAGE TEMPLATE: "Hi [Name], thank you for your order #[Order Number]! Your order of [Total] has been confirmed. We'll notify you when it ships. Reply if you have any questions!"
CUSTOMIZATION:
- Edit the message text to match your brand voice
- Add order details like items purchased
- Include estimated delivery date
WORKS WITH:
- Shopify Basic, Shopify, Advanced, and Plus plans
- Any WhatsApp number connected to WhatsScale
Created by WhatsScale. Contact: [email protected]
Trusted by thousands of fast-scaling organizations around the globe
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