Shopify to WhatsApp order confirmation

Get this template

Get this template

Apps used in template

Shopify

WhatsScale - Whatsapp Automation

About

Instantly notify customers via WhatsApp when they place an order on your Shopify store.

HOW IT WORKS:

Triggers when a new order is created in Shopify
Extracts customer details (name, phone, order number, total)
Sends personalized WhatsApp confirmation message via WhatsScale

BENEFITS:

98% open rate vs 20% for email
Instant delivery - customers know their order is confirmed
Builds trust and reduces "did my order go through?" support tickets

SETUP REQUIRED:

Shopify store with API access
WhatsScale account with connected WhatsApp session
Customer phone numbers in Shopify orders

MESSAGE TEMPLATE: "Hi [Name], thank you for your order #[Order Number]! Your order of [Total] has been confirmed. We'll notify you when it ships. Reply if you have any questions!"

CUSTOMIZATION:

Edit the message text to match your brand voice
Add order details like items purchased
Include estimated delivery date

WORKS WITH:

Shopify Basic, Shopify, Advanced, and Plus plans
Any WhatsApp number connected to WhatsScale

Created by WhatsScale. Contact: [email protected]

Trusted by thousands of fast-scaling organizations around the globe

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