Send WhatsApp store review request from Google Sheets
Send WhatsApp store review request from Google Sheets
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About
Automatically request store reviews from customers after their order is delivered - once per customer.
HOW IT WORKS:
- Searches for orders with Status = "Delivered"
- Checks WhatsScale CRM for existing contact and tags
- If customer hasn't received review request → Sends message + adds tag
- If customer already has "store-review-sent" tag → Skips
ROUTES:
- Already sent → Skip (no duplicate requests)
- Existing contact, no tag → Add tag + Send review request
- New contact → Create contact with tags + Send review request
SHEET SETUP:
- Column A: Name
- Column B: Phone (with country code)
- Column C: Order ID
- Column D: Status (set to "Delivered" when order arrives)
BENEFITS:
- One review request per customer (not per order)
- No duplicate messages
- No sheet updates needed - CRM tracks everything
- Contacts synced to WhatsScale CRM
CUSTOMIZE:
- Edit review request message
- Add your Google/Trustpilot/Instagram review page link
- Connect to a scheduler to run daily or weekly
Built by WhatsScale. Questions? [email protected]
Trusted by thousands of fast-scaling organizations around the globe
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