Create Help Scout conversations from new labeled Gmail emails

Get this template

Get this template

Apps used in template

Gmail

Help Scout

Flow Control

About

Every time you add a specific label to an email in Gmail, Make will automatically create a new conversation in Help Scout. If the sender's data does not exist yet in Help Scout, Make will also create a new customer.

Trusted by thousands of fast-scaling organizations around the globe

Similar templates for inspiration

Looking to get more out of your apps? With Make, you can visually integrate any app into any workflow to save time and resources - no coding required. Try any of these templates in just a few clicks.

Add client inbox label to Gmail

The Google Sheets module checks for matches between the sender’s email address and the list of client email addresses. If a match is found, the label client_mailbox is added to the email. More information here.

Try It ➔

Create a Gmail draft message from a new Google Sheets row

Use this template to create a Gmail draft message when a new row is added to your Google Sheets spreadsheet.

To work with the template's default settings, your Google Sheets spreadsheet should contain these columns: Email address, Subject of the email and Content of the email.

Try It ➔

Save a Gmail email to Google Sheets as a new row

Use this template to save a Gmail email message to your Google Sheets spreadsheet as a new row.

Try It ➔

Send a Gmail email from a new Google Sheets row

Use this template to send a Gmail message when a new row is added to your Google Sheets spreadsheet.

To work with the template's default settings, your Google Sheets spreadsheet should contain these columns: Email address, Subject of the email and Content of the email.

Try It ➔

Save a Gmail email from a specific sender to Google Sheets as a new row

Use this template to save a Gmail message from a specific sender to your Google Sheets spreadsheet as a new row.

Try It ➔

Save a Gmail email containing a specific phrase to Google Sheets as a new row

Use this template to save a Gmail message containing a specific phrase to your Google Sheets spreadsheet as a new row.

Try It ➔

Analyze sentiment in customer feedback on Google Sheets using ChatGPT

Run a simple sentiment analysis of your customer feedback with the power of Artificial Intelligence!

Try It ➔

Create new completions with OpenAI ChatGPT from new rows in Google Sheets

Save time by automatically generating completions to any topic, for example, SEO keywords from your content topics. Learn more

Try It ➔

Save Gmail emails and attachments to Google Sheets and Google Drive

Use this template to save a Gmail message to your Google Sheets spreadsheet as a new row and its attachments to Google Drive.

Try It ➔

Create your own workflow

Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

Array aggregator

Aggregator

Copy an Email

Copies an email or a draft into a selected folder.

Action

Create a Chat Handle

Creates a new chat handle for an existing customer.

Action

Create a Conversation

Creates a conversation in a mailbox with at least one thread.

Action

Create a Customer

Creates a new customer.

Action

Create a Draft

Creates a new draft and adds it to a selected folder.

Action

Create a Phone

Creates a new phone number for an existing customer.

Action

Create a Social Profile

Creates a new social profile for an existing customer.

Action

Create a Thread

Creates a new thread of chat, customer, note, phone, and reply.

Action

FAQ

How do I get started with Make?

What is a scenario?

What is a module?

What is mapping?

How Make works

Thousands of fast-scaling businesses create and automate on Make

See Make in action

See how Make works

Trusted by 500,000+ Makers

"Make really helped us to scale our operations, take the friction out of our processes, reduce costs, and relieved our support team. It is difficult to not become a fan."

Philipp Weidenbach

Head of Operations at Teleclinic

"Make drives unprecedented efficiency within our business in ways we never imagined. It’s having an extra employee (or 10) for a fraction of the cost."

Cayden Phipps

COO at Shop Accelerator Martech

"The simplicity, flexibility and ability to build real complex automations without any knowledge of programming makes it the best thing since sliced bread."

Erkki Markus

Product Owner at Smaily

"True citizen development in the entire company. Make is present in every department, empowering the company to offer a unique customer experience."

Andreas Wixler

CTO & Co-founder at FINN