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Zoho Desk ticket created on new Google Forms response

Zoho Desk ticket created on new Google Forms response

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Every time a new Google Forms response is collected, it will be sent into Zoho Desk as a new ticket. Response must contain Last name & Email. You can use this one as an example.

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Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

Zoho Desk
Add Comment

Add a comment to an object based on id for a particular module (tasks, tickets).

Action
Google Forms
Add a Response in Google Sheets

Appends a new response to the bottom of the Google Sheets table.

Action
Flow Control
Array aggregator

Aggregator
Zoho Desk
Close Tickets

Close one or more tickets by specifying the ticket ID(s) in a list.

Action
Zoho Desk
Create Object

Create an object based on a selected module (ex: create an account, create a contact, create a ticket ...).

Action
Google Forms
Create a Form

Creates a new form.

Action
Zoho Desk
Delete Object

Delete a specified object based on id from a selected module (ex: delete an account, delete a contact, delete a ticket ...).

Action
Google Forms
Delete a Response in Google Sheets

Deletes a specific response from the bottom of the Google Sheets table.

Action
Zoho Desk
Edit Spam Objects

Set or unset contacts/tickets as spam by specifying their ids into a list.

Action

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