Zoho Desk ticket created on new Google Forms response
Apps used in template
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Every time a new Google Forms response is collected, it will be sent into Zoho Desk as a new ticket. Response must contain Last name & Email. You can use this one as an example.
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Create your own workflow
Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Add a comment to an object based on id for a particular module (tasks, tickets).
Appends a new response to the bottom of the Google Sheets table.
Close one or more tickets by specifying the ticket ID(s) in a list.
Create an object based on a selected module (ex: create an account, create a contact, create a ticket ...).
Creates a new form.
Delete a specified object based on id from a selected module (ex: delete an account, delete a contact, delete a ticket ...).
Deletes a specific response from the bottom of the Google Sheets table.
Set or unset contacts/tickets as spam by specifying their ids into a list.
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