Create Wix Answers tickets from new Chatfuel conversations
Create Wix Answers tickets from new Chatfuel conversations
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Apps used in template
About
Every time a new message is sent within a specific block in Chatfuel, Make will automatically create a new Wix Answers ticket. This template allows you to connect a facebook messenger chatbot to your favorite customer support tool.
Create your own workflow
Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Adds an agent reply or an internal note to a ticket.
Creates a ticket for a user.
Creates a new article and returns the newly created article.
Gets the information of a ticket by its ID.
Returns an article by ID per locale.
Listens for incoming messages from Chatfuel's JSON API plugin. The enclosing scenario has to be run once, in order for user attributes from Chatfuel to become visible and available for mapping.
Sends a response to the address from which a message was received.
Performs an arbitrary authorized API call.
Searches for articles that fulfill the search/filtering criteria.
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