Create Wix Answers tickets from new Chatfuel conversations
Apps used in template
About
Every time a new message is sent within a specific block in Chatfuel, Make will automatically create a new Wix Answers ticket. This template allows you to connect a facebook messenger chatbot to your favorite customer support tool.
Trusted by thousands of fast-scaling organizations around the globe
Similar templates for inspiration
Looking to get more out of your apps? With Make, you can visually integrate any app into any workflow to save time and resources - no coding required. Try any of these templates in just a few clicks.
Every time a new message is posted to a specified Telegram chat/channel, Make will automatically add that message to your Google Sheets spreadsheet as a new row. The template uses this example spreadsheet.
Every time a new ticket is opened in Zendesk, Make will automatically add the ticket information to a Google Sheets spreadsheet. The template uses this example spreadsheet.
For every contact added to your Google Sheets spreadsheet, Make will automatically send an email with SendPulse. This template requires to make a copy of this example spreadsheet.
Every time a new row is added to your Google Sheets spreadsheet, Make will automatically create a new user in Intercom. The template uses this examplle spreadsheet.
Every time a new row is added to your Google Sheets spreadsheet, Make will automatically create a new user in Crisp. The template uses this examplle spreadsheet.
Create your own workflow
Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Adds an agent reply or an internal note to a ticket.
Creates a ticket for a user.
Creates a new article and returns the newly created article.
Gets the information of a ticket by its ID.
Returns an article by ID per locale.
Listens for incoming messages from Chatfuel's JSON API plugin. The enclosing scenario has to be run once, in order for user attributes from Chatfuel to become visible and available for mapping.
Sends a response to the address from which a message was received.
Performs an arbitrary authorized API call.
Searches for articles that fulfill the search/filtering criteria.
FAQ
How Make works
Thousands of fast-scaling businesses create and automate on Make
Trusted by 500,000+ Makers
"Make really helped us to scale our operations, take the friction out of our processes, reduce costs, and relieved our support team. It is difficult to not become a fan."
"Make drives unprecedented efficiency within our business in ways we never imagined. It’s having an extra employee (or 10) for a fraction of the cost."
"The simplicity, flexibility and ability to build real complex automations without any knowledge of programming makes it the best thing since sliced bread."
"True citizen development in the entire company. Make is present in every department, empowering the company to offer a unique customer experience."