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Wix Answers

Create Wix Answers tickets from new Chatfuel conversations



Every time a new message is sent within a specific block in Chatfuel, Make will automatically create a new Wix Answers ticket. This template allows you to connect a facebook messenger chatbot to your favorite customer support tool.

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Create your own workflow

Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

Wix Answers
Add a Reply to a Ticket

Adds an agent reply or an internal note to a ticket.

Wix Answers
Create a Ticket

Creates a ticket for a user.

Wix Answers
Create an Article

Creates a new article and returns the newly created article.

Wix Answers
Get a Ticket

Gets the information of a ticket by its ID.

Wix Answers
Get an Article

Returns an article by ID per locale.

JSON Listener

Listens for incoming messages from Chatfuel's JSON API plugin. The enclosing scenario has to be run once, in order for user attributes from Chatfuel to become visible and available for mapping.

Trigger, Instant, Acid
JSON Response

Sends a response to the address from which a message was received.

Wix Answers
Make an API Call

Performs an arbitrary authorized API call.

Wix Answers
Search Articles

Searches for articles that fulfill the search/filtering criteria.



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