Populate your DataBox dashboard for new Wix Answers tickets
About
Every time a new ticket is opened in Wix Answers, Make will automatically add the ticket information to a DataBox dashboard. This template uses this example dashboard.
Apps Included
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The template uses this example spreadsheet. You should make a copy of it before configuring the template.
Create your own workflow
Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Adds an agent reply or an internal note to a ticket.
Creates a ticket for a user.
Creates a new article and returns the newly created article.
Gets the information of a ticket by its ID.
Returns an article by ID per locale.
Performs an arbitrary authorized API call.
Searches for articles that fulfill the search/filtering criteria.
Gets a list of tickets that match the search/filtering criteria.
Sends data to the source.
FAQ