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Wix Answers
Databox

Populate your DataBox dashboard for new Wix Answers tickets

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Every time a new ticket is opened in Wix Answers, Make will automatically add the ticket information to a DataBox dashboard. This template uses this example dashboard.

Apps Included

Categories
Dashboards
Analytics
Help Desks

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Create your own workflow

Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

Wix Answers
Add a Reply to a Ticket

Adds an agent reply or an internal note to a ticket.

Action
Wix Answers
Create a Ticket

Creates a ticket for a user.

Action
Wix Answers
Create an Article

Creates a new article and returns the newly created article.

Action
Wix Answers
Get a Ticket

Gets the information of a ticket by its ID.

Action
Wix Answers
Get an Article

Returns an article by ID per locale.

Action
Wix Answers
Make an API Call

Performs an arbitrary authorized API call.

Action
Wix Answers
Search Articles

Searches for articles that fulfill the search/filtering criteria.

Search
Wix Answers
Search Tickets

Gets a list of tickets that match the search/filtering criteria.

Search
Databox
Submit Data

Sends data to the source.

Action

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