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Imports contacts from Microsoft 365 People to IPEX Contact centre

Imports contacts from Microsoft 365 People to IPEX Contact centre

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Imports customer's names and phone numbers to IPEX Contact center contacts. You can see who is calling, when phone is ringing.

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Create your own workflow

Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

Flow Control
Array aggregator

Aggregator
Microsoft 365 People
IPEX
Create a Contact

Creates a new contact.

Action
Microsoft 365 People
Create a Contact Folder

Creates a new contact folder.

Action
IPEX
Delete Contacts

Delete contacts.

Action
Microsoft 365 People
Delete a Contact

Deletes a contact.

Action
Microsoft 365 People
Delete a Contact Folder

Deletes a contact folder.

Action
IPEX
Delete a Contact's Cache

Deletes a contact's cache in PBX.

Action
Microsoft 365 People
Get a Contact

Gets the metadata of a specified contact.

Action
IPEX
Get a Contact

Returns a contact detail.

Action

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