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Add info about Tookan Agents to a Google Spreadsheets

Add info about Tookan Agents to a Google Spreadsheets

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Export a list of agents of a specified criterios in Tookan and import it in Google Sheets. The template uses this example spreadsheet.

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Create your own workflow

Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

Google Sheets
Add a Conditional Format Rule

Creates a new conditional format rule at the given index. All subsequent rules' indexes are incremented.

Action
Google Sheets
Add a Row

Appends a new row to the bottom of the table.

Action
Google Sheets
Add a Sheet

Adds a new sheet.

Action
Tookan
Assign a Task

Used to assign/reassign an unassigned/assigned task or an assigned task to the Agent.

Action
Tookan
Assign an Agent to a Task

Used to assign an agent to your task.

Action
Tookan
Auto Assign a Task

Used to auto-assign an unassigned/assigned task.

Action
Tookan
Block/Unlock an Agent

Used to block/unblock the Agent in your account.

Action
Tookan
Cancel a Task

Used to change the status of a task that has already been created to "canceled".

Action
Google Sheets
Clear Values from a Range

Clears a specified range of values from a spreadsheet.

Action

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