Add info about Tookan Agents to a Google Spreadsheets

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Create your own workflow

Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

Add a Conditional Format Rule

Creates a new conditional format rule at the given index. All subsequent rules' indexes are incremented.

Action

Add a Row

Appends a new row to the bottom of the table.

Action

Add a Sheet

Adds a new sheet.

Action

Assign a Task

Used to assign/reassign an unassigned/assigned task or an assigned task to the Agent.

Action

Assign an Agent to a Task

Used to assign an agent to your task.

Action

Auto Assign a Task

Used to auto-assign an unassigned/assigned task.

Action

Block/Unlock an Agent

Used to block/unblock the Agent in your account.

Action

Bulk Add Rows (Advanced)

Appends multiple rows to the bottom of the table.

Action

Bulk Update Rows (Advanced)

Updates multiple rows.

Action

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