Send a Slack message from a new HappyFox ticket
Apps used in template
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Every time a new ticket is created in HappyFox Help Desk, Make will automatically send a Slack message.
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When a Slack message is sent in a specified channel, the scenario checks the Google sheet with addresses. If it’s already there, it does nothing. But if it’s not there, the scenario adds the new email to the list. More information here.
Every time a new ticket is opened in Zendesk, Make will automatically add the ticket information to a Google Sheets spreadsheet. The template uses this example spreadsheet.
Every time a new message is posted on your Discord channel, Make will automatically add that message to your Google Sheets spreadsheet as a new row. The template uses this example spreadsheet.
Create your own workflow
Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Adds a reaction to an item.
Adds a staff private note.
Adds a staff update.
Adds a star to a channel.
Adds a user reply.
Archives a channel.
Completes a reminder.
Creates a channel.
Creates a message.
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