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Create a new alert in SIGNL4 from a new problem in Freshservice

Create a new alert in SIGNL4 from a new problem in Freshservice

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This template periodically checks for new problems in Freshservice and uses the retrieved information to create a new alert in SIGNL4.

The template is scheduled to run every 15 minutes. You can change the schedule after you set up the template by clicking on the clock icon on the first module.

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Create your own workflow

Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

Freshservice
Create a Change

Creates a new change.

Action
Freshservice
Create a Problem

Creates a new problem.

Action
Freshservice
Create a Release

Creates a new release.

Action
Freshservice
Create a Requester

Creates a new requester.

Action
Freshservice
Create a Task

Creates a new task on one of 4 modules.

Action
Freshservice
Create a Ticket

Creates a new ticket.

Action
Freshservice
Create a Time Entry

Creates a new time entry on one of 4 modules.

Action
Freshservice
Deactivate a Requester

Deactivates a chosen requester.

Action
Freshservice
Delete a Change

Deletes a chosen change.

Action

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