Create a new alert in SIGNL4 from a new ticket in Freshservice
Create a new alert in SIGNL4 from a new ticket in Freshservice
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About
This template periodically checks for new tickets in Freshservice and uses the retrieved information to create a new alert in SIGNL4.
The template is scheduled to run every 15 minutes. You can change the schedule after you set up the template by clicking on the clock icon on the first module.
Create your own workflow
Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Creates a new change.
Creates a new problem.
Creates a new release.
Creates a new requester.
Creates a new task on one of 4 modules.
Creates a new ticket.
Creates a new time entry on one of 4 modules.
Deactivates a chosen requester.
Deletes a chosen change.
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